2/10 Terrible
Ty T.
16 Apr 2024
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Worst place that I have ever stayed
We arrived on Sunday morning and around 1:00pm we received confirmation that our unit was available to check-in. We proceeded to go to the unit and as soon as we open the door. We were hit with a strong moldy and musty smell. My wife is allergic to mold, so we moved swiftly to open the doors to try and get the smell out of the unit. We looked around the unit to see if we could find the source of the smell. There was a hole above one of the showers and you could tell the water stains around it and smell the mold. There were also water damaged base boards around the tub. The other bathroom had a light above the shower and it too had water stains around it and it would not come on. It just flickered every time you turned the switch on, so we kept it off, There were other lights and outlets that would also not work. And to top it all off, the air-conditioning was not working and was not repaired until the day before we checked out. During our entire ordeal we could not get anyone from LSI Vacation Rentals on the phone we could only email them and have to wait for a response. LSI should have never rented out this unit and they could have not cared less that we were having so many issues. They did not even have the decency to offer any kind of compensation for us having to stay in a unit with these conditions and then, they did not make things right either timely or at all. This was by far the worse place I have ever stayed at. Both the unit and the management, LSI.
Ty T.
Stayed 5 nights in Mar 2024