Host was great. He quickly remedied an issue we had getting inside. We've stayed at this condo before and loved it. Very clean. Beautiful view of Lake Hamilton from this second floor condo's balcony, living room, and main bedroom (even when the lake is drawn down from mid-Nov. to early March). Quiet area. Reserved parking for one vehicle with additional parking available. Parking area and elevator area could use more lighting at night, but overall, we felt safe. There's one step (about 6") to get on the sidewalk (no ramp). If you use a walker or wheelchair, you won't be able to get it into the hall bath, but there's plenty of room in the main bath. Love the steam shower. (So nice on a chilly day.) Beds were comfortable. (We didn't try the sofa bed.) Plenty of extra pillows, bed linens, and towels. Nice kitchen with filtered water and ice in the fridge, dishes, cookware, and both a Keurig and drip coffee makers. Smart TVs in both bedrooms and the living area. Short drive to stores and restaurants. Great place to relax.