2/10 Terrible
rick o.
21 Apr 2021
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
SCAM, DO NOT BOOK
Please read!!!!!!!!!!
We have many experiences renting houses and this one was a complete disaster. We have a family of 4 and my grandparents traveling with us for The New Year. Wasn’t sure by the listing if we get both the cottage and house. Assumed we did, especially with a group of 6. Just to make sure, I sent numerous messages through vrbo without a response from the owner (which should of been a red flag). I called vrbo to help. They could not give contact information for owner, but they tried to reach out to owner numerous times without a response. Finally, 1 week out we got contact information and called daily and left voicemails. Finally after 3 days of trying, she finally responds without a reason. She asks for additional fee for the guest house . She would only accept money though Venmo and not through vrbo (which now is under investigation with vrbo). I had to pay, because everything is booked and too lasts to get another house. Great start.
We rented this property, because we wanted to be close to Anna Maria and want to be safe due to Covid. My thoughts that the Grandparents have the tiny gust house and our family of 4 would try to fit in the tiny house. But would have a common area that had a working fire pit and outdoor movie set up.
Staying in our tiny accommodations wasn’t the biggest problem (again, very tiny).. I had questions before about is the projector a smart projector and wanted to make sure it was set up and directions there for us. She replied that it will be set up and easy to use (complete lie).. When we go to the house and looked for a manual to help find a local property manager, realized that it didn’t exist. I called owner, who by the way lives in Washington and never responds on time, she had no clue. Then directed us to go find the projector in one of the closets and hook it up ourselves. We realized right away: no Internet, no outdoor Projextor, tv’s didn’t work, and no hot water. I called and left vm for to fix while we are out for dinner. She didn’t respond it the next morning. She a guy the next morning to ask a few questions and were suppose to come back later that day to fix issues and no showed.
Bottom line, all you are getting is a tiny house without working equipment. We contacted vrbo and now owner is under investigation. The owner might seem nice , but do not trust. If you want rent a house without working equipment, then go ahead and waste your money!
