Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool
Citadel 3626
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Set atop the ridgeline, this bright and bold, sixth-floor condo is the perfect family retreat in the beautiful Blue Ridge Mountains. Enjoy high ceilings, panoramic mountain views, and comfortable furnishings throughout this home. Prepare anything from your morning coffee to full-course dinners in your well-equipped kitchen with a breakfast bar for two, and then dine together at the adjacent table for six. The open and sunny living area boasts a cozy, wood-burning fireplace, a flatscreen TV, and plenty of seating options for everyone in your party. And when you need a little fresh air, sit out on your balcony and take in the view. Guests of this condo will also have access to a variety of resort amenities including a complex pool, hot tub, steam room, and fitness center.
What's nearby: This condo is located less than four miles from the Sugar Mountain Resort giving you access to 21 slopes and 1,200 feet of vertical drop. Spend a day at the Sugar Country Club where you can play golf, explore the Sugar Mountain bike park, discover Grandfather Mountain, visit the Banner Elk and Grandfather Wineries, and take in plenty of breathtaking views of the Blue Ridge Parkway, all within a five-mile radius.
Things to know: Free WiFi Full kitchen Queen-size sofabed in the living area Private washer/dryer Elevator in the building Snowbird-friendly. A 4x4 is recommended in winter * During any high peak time, renters have to park in the lower lots and be shuttled up to the top. Guests are allowed to load and unload at the building before parking in the lower lots if they prefer, especially during high peak times and holidays. Thanksgiving, Christmas, New Year’s, Fourth of July, Highland Games, Willy worm festival, Land of Oz. Parking up top is for owners or with approval from Sugar Top Resort. Sugar Top Resort makes these decisions based on the occupancy.
This property is managed by Vacasa North Carolina LLC.
Parking notes: There is free parking available for 2 vehicles. This rental is located on floor 6.
Ski shuttle details:
Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!
Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.
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Amenities
Pool
Hot tub
Kitchen
Washing machine
Dryer
Gym
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Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
About the area
Banner Elk
Located in Banner Elk, this condo is near theme parks and in the mountains. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain. Land of Oz and Magic Mountain Mini Golf and Arcade are also worth visiting. Enjoy the area's slopes with snowboarding and skiing, and don't miss out on the ice skating.
Sugar Mountain, NC
What's nearby
Sugar Mountain Resort - 4 min walk - 0.4 km
Beech Mountain Resort - 16 min drive - 12.2 km
Grandfather Mountain - 17 min drive - 16.3 km
Appalachian State University - 32 min drive - 27.7 km
Tweetsie Railroad - 37 min drive - 44.3 km
Getting around
Tri-Cities, TN (TRI-Tri-Cities Regional) - 92 min drive
Restaurants
Banner Elk Cafe - 12 min drive
McDonald's - 7 min drive
Blink Elk Tap Room - 12 min drive
Town Tavern of Banner Elk - 13 min drive
Puerto Nuevo - 7 min drive
Frequently asked questions
Does Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool have a pool?
Yes, this property has an indoor pool. Pool types include heated pools.
How much does it cost to stay at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?
As of 17 Apr 2026, prices found for a 1-night stay for 2 adults at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool on 21 May 2026 start from AU$107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?
On-site parking is available at the property.
What time is check-in at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?
Check-in begins at 4:00 PM.
What time is check-out at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?
Checkout is at 10:00 AM.
Where is Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool located?
Situated in the mountains, this condo building is 0.7 mi (1.1 km) from Sugar Mountain Resort and 2.9 mi (4.6 km) from Linville River. Sugar Creek Gem Mine and Grandfather Mountain State Park are also within 6 miles (10 km).
Reviews
7.6
Good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
The condo is in ok condition. It is fair for the price in my opinion. The dishwasher was broken as well as the master bedroom window. Location and amenities are good.
Brett V.
Stayed 4 nights in Dec 2025
From a partner site
10/10 Excellent
Sarah J.
29 June 2025
Gorgeous Grandfather View
Condo was clean, great floor plan, view was amazing, and furnishings were just right! Not cluttered but plenty of furniture! Would highly recommend!
The condo was nice and we enjoyed the proximity to the ski slopes and hiking at Otter Falls and Grandfather Mountain. The condo said it was pet free however we found pet hairs in the bathroom and in our sheets. I am highly allergic to down feathers and the pillows on the couch had down feathers so I had to deal with swollen eyes the whole trip. Also, the dishwasher did not work and there were dirty dishes left from the previous guests. Other than that, thank you for opening your home to us. It was a nice getaway for our family. The fireplace was so nice and relaxing.
Jennifer B.
Stayed 3 nights in Jan 2026
Response from VrboOwner on 6 Feb 2026
We’re very sorry for the issues you experienced during your stay and appreciate you sharing this feedback. These concerns have been addressed with housekeeping to ensure more thorough inspections going forward. We’ve also followed up on the dishwasher issue to prevent this from happening again. We’re glad to hear you enjoyed the location, fireplace, and time with your family, and we hope to have the opportunity to welcome you back for a more comfortable stay.
From a partner site
8/10 Good
Susan S.
9 July 2023
Good Value, Great Views
Spectacular view and very quiet
Susan S.
Stayed 3 nights in Jul 2023
From a partner site
6/10 Okay
Alison C.
15 Nov 2024
Beautiful View
Beautiful view of Grandfather Mountain
Alison C.
Stayed 4 nights in Nov 2024
From a partner site
8/10 Good
Jennifer W.
4 July 2025
Beautiful Views
The area and the building were great. We didn’t know there was no air conditioning. Which would have been fine if our window wasn’t broken and taped up. Otherwise, the place was perfect. Very relaxing and beautiful
Jennifer W.
Response from VrboOwner on 22 July 2025
Hi Jennifer, thank you for your kind feedback. I’m sorry to hear about the broken window and want to let you know that we have scheduled a repair for it. We’re glad you enjoyed the area and found the place relaxing and beautiful. We hope to welcome you back for another great stay in the future!
It was a nice place with great views! Our only complaint was when wind blew, the fireplace sounded like someone was coming down the chimney.
Tammy M.
Stayed 4 nights in Oct 2023
Response from VrboOwner on 6 Nov 2023
Hello, Tammy. Thank you for your review, and we apologize for any noise disruptions you encountered during your time with us. We appreciate your feedback as a means to improve, and we do hope for another opportunity to better impress you next time.
Didn’t have sheets for the pull out (provided twin sheets for a queen pull out) and needs some updating and fixing (big “window broke do not open” sign in master). View was beautiful and property close to the places we wanted to explore!
This place is dated and needs a major deep cleaning. The carpet is long almost like shag and has a ton of stains. All of the window treatments were broken and barely gave privacy. Would not recommend this place.
Heather B.
Stayed 3 nights in Nov 2023
Response from VrboOwner on 4 Dec 2023
Thank you for your review. We are sorry to hear that your stay wasn't as great as it should have been. We will follow up with our housekeeping team to ensure they are being more thorough. Thank you for staying with us. We hope to have another opportunity to host you in the future.
Verified
8/10 Good
Susan
14 July 2023
Liked: Cleanliness, amenities, communication
Our unit provided spectacular views. Overall, we were pretty satisfied with our unit, as it was private and quiet. Some of the drawbacks was that it seemed a little outdated, with a sort of 80s vibe. The unit needed some repairs, such as no air conditioning (in July), no handle on sliding screen door, door shelves on fridge were broken and kept falling off. Also, we had a very long walk down the endless hallway, and I'm glad I grab a luggage valet. Also, during the booking process, it should be made abundantly clear that you have to take a shuttle bus to and from the various parking lots to the condo.
The property was amazing. The resort and the condo itself was beautiful and well taken care of. The staff at the front desk and the shuttle drivers were awesome. The problems I had was with the condo itself. No dish towels or dish clothes. I had to use paper towels to wash off dishes and counter tops. No towels were provided for the pool. The front desk said the owner should have blue striped towels for the pool. None provided. I had to use a towel from the bathroom. Hot water problem. Turned on the hot water heater like instructed. Had hot water the first couple days. On the third day, I took a shower, but no hot water. I did not run the dishwasher as instructed because of no hot water. I hand washed the dishes and placed them on the counter. I was the only person using the property, so I did not take excessive showers.
Nancy S.
Stayed 4 nights in Jul 2025
Response from VrboOwner on 7 Aug 2025
Thank you for sharing your experience with us. We are thrilled to hear you enjoyed the resort, the condo, and the wonderful service from the front desk and shuttle team. We apologize for the inconveniences you experienced with the missing dish towels, pool towels, and the hot water issue. Your feedback has been shared so these items can be addressed to ensure future guests have a seamless stay. We are grateful for your thoughtful comments and would love to welcome you back for an even more comfortable visit.
From a partner site
6/10 Okay
Nancy S.
18 July 2025
Great experience with a few issues
The property was amazing. The resort and the condo itself was beautiful and well taken care of. The staff at the front desk and the shuttle drivers were awesome. The problems I had was with the condo itself. No dish towels or dish clothes. I had to use paper towels to wash off dishes and counter tops. No towels were provided for the pool. The front desk said the owner should have blue striped towels for the pool. None provided. I had to use a towel from the bathroom. Hot water problem. Turned on the hot water heater like instructed. Had hot water the first couple days. On the third day, I took a shower, but no hot water. I did not run the dishwasher as instructed because of no hot water. I hand washed the dishes and placed them on the counter. I was the only person using the property, so I did not take excessive showers. Window in main bedroom needs to be fixed, so it can be opened to allow cool air in at night. Screen door to balcony needs a handle to allow easier opening.
Nancy S.
Response from VrboOwner on 25 July 2025
Hi, Nancy. Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the property, resort amenities, and found our staff and shuttle drivers to be welcoming and helpful. At the same time, we sincerely apologize for the inconveniences you experienced with the dish towels, pool towels, hot water, and dishwasher usage. We also appreciate you bringing the maintenance needs of the window and screen door in the main bedroom to our attention. Please know that we have shared your comments with our local team to address these issues promptly. We value your input and hope to have the opportunity to provide you with an improved stay in the future.
Verified
2/10 Terrible
Bio K.
19 Feb 2025
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
Wasnt Clean
Sadly, the place was not cleaned before our stay. Condo had cat/dog hair throughout the entire place (floors, beds, bedsheets, under and on top of furniture), the master bathroom had pink and black mildew covering the bottom of the shower curtains, public hair on floor in bathroom and behind shower curtains and all the glass, mirrors were dirty with old fingerprints/smudges. When we informed them, they asked if they could send someone out to address the issues and we said yes, but no one came. When we informed them of this, we kept receiving a text someone would contact us, and no one ever did. Very disappointed that we paid for a cleaned place and clearly it wasnt. Asked if our cleaning fee would be credit back since we didnt get to enjoy a clean place and got, I will contact the property manager and see, then crickets. Avoid this place unless you dont mind sleeping on dirty sheets.
Bio K.
Stayed 4 nights in Feb 2025
Response from VrboOwner on 5 Mar 2025
Bio, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!
From a partner site
2/10 Terrible
Ronald K.
30 Oct 2022
Big Disappointment
Aside from the view, everything else was not as advertised. Missing door knobs, missing slates for window blinds, no working fireplace, no furniture on balcony, no light in refrigerator, not enough hot water for 2 people to take a shower, different coffee maker than represented, only 1 working TV out of 3. No response to fix any of these problems for entire 1 week stay. Rent at your own risk !
Ronald K.
Stayed 6 nights in Oct 2022
Response from VrboOwner on 20 June 2023
Ronald, thank you for your review. We are happy you were able to enjoy the views at this property. We sincerely apologize for the maintenance issues that impacted your vacation negatively. Since your stay, we have replaced the slats and knobs, and the fireplace is working. We have shared your concerns about the balcony furniture, refrigerator, hot water, coffee maker, and TVs to our house manager to review and address accordingly. We hope to have the opportunity to better impress you in the future!
From a partner site
10/10 Excellent
Savannah Dawn J.
27 Oct 2021
Simply perfect
This rental was simply amazing. The space, the view, the set up was everything we wanted and more. The parking situation is a bit tedious, but otherwise, it was great. We will definitely be looking to stay here again.
This was such a great place to stay to see the fall foliage and the majestic mountains. The view out of the condo was awe inspiring! Sugartop is close to the quaint town of Banner Elk with lots of great restaurants and shops. The condo itself was immaculate and the kitchen was well stocked. The furnishings are like new and very comfortable. We had a great time and give the whole experience 5 stars!!!!!
Awesome! That is the only way I know to explain our experience. Everyone was very helpful. The rooms were spotless. I don't think I have ever slept on a bed that was more comfortable than the ones we had this weekend. Thank you for making our family weekend wonderful!
Tracy H.
Stayed 3 nights in Sep 2021
From a partner site
8/10 Good
Vincent L.
27 Aug 2021
We enjoyed the stay
The view, the staff, and the shuttle service was excellent!
Vincent L.
Stayed 6 nights in Aug 2021
From a partner site
10/10 Excellent
Lloyd and Olga Q.
18 Aug 2021
Awesome!!
Everything, the view.. the beds are so comfortable. The appliances are great . Beautiful time. Thank you
The apartment is beautiful, comfortable and has everything you may need in the kitchen. Vacasa answered the phone promptly every time we called and they were helpful in answering the questions we had.