6/10 Okay
Martha K., Galesburg, IL
12 Aug 2022
Liked: Cleanliness, check-in
Family Trip
Finding this property and booking was very simple. Pictures on the vrbo site were fantastic and it looked to be a great property. However I have lived in the LA area so I knew to do a google street view and it isn't the nicest of areas. Being prepared on that front we arrived and checked in with ease. The house is smaller that we thought, but it seemed clean and ready for us. I must state though that parking is tight. The neighbors have many cars and dominate the driveway and street. Then about an hour after arrival as we laid down in bed our car alarm went off and a theft of our vehicle had obviously been attempted with notable damage. As we were prepared for this we weren't too upset, but as the week went we had water pooling in the fridge, the freezer was iced up, and the dishwasher leaked water all over the floor. There were also only 8 bath towels provided and when I tried to do laundry to wash them the washer was padlocked. I contacted the property manager/owner and was told it was $5 a load to wash which I was a little taken back as I don't remember being told that. She then couldn't remember the code to the washer but after multiple messages over several hours we were able to do laundry and wash the limited number of towels we were left to use for our week long stay. Also fyi there are no beach towels which is a bit disappointing for a house in LA. I feel that most travelers may want to spend a day at the beach when visiting LA and it would be nice to have linens to do such an activity. There were no drinking glasses either so we had to buy solo cups at the store and there are few items to cook with so don't plan to really prepare meals at the house. We did enjoy the many restaurants that will deliver and the back yard is a lovely place to sip coffee in the morning. The location is close to downtown, close to USC and convenient for many other LA adventures. Lastly as the week passed and we checked out I started getting strange messages from the manager/owner about a chipped corner of plaster in the house. She sent pictures and interrogated me about how it occurred. She even made up a scenario about how we bumped it with our luggage?!? We seriously did no damage to the house and if anything left it in better shape than we found it. The fridge was clean, the freezer was defrosted and there were solo cups in the cabinet which was more than we got when we arrived. I would overall not recommend this property. Sorry.
Martha K.
Stayed 6 nights in Oct 2021
