Verified review
2/10 Terrible
P C.
14 Sept 2026
Disliked: Cleanliness, check-in, communication, location, listing accuracy
I booked this unit for two nights to enjoy a relaxing time with my wife, sitting on the deck, looking at the water and enjoying sunsets. Instead, I spent our anniversary and sunset for three hours late into the night on the phone, sending emails and messages to the host attempting to get instructions on how to get access into the dwelling. After three hours of being ignored by the host, I attempted to get in touch with VRBO and spent another hour chatting with their robot before finally being connected to a live human being. We ended up having to book a last-minute hotel in a less desirable area of town and getting checked in closer to midnight. The host finally responded at 3 AM via email with the instructions on how to check in. I cannot recommend this place for you to rent as it is very unlikely that you will be able to check in due to the attitude of indifference from the host. I have wasted over four hours of my time while on vacation and this experience has been extremely frustrating and disappointing. Now when I get back to the United States, I will end up having to spend another 3 hours of my time documenting all of the emails and chats with the host and with VRBO in order to get a refund. I probably will not be reimbursed for my six hours of wasted time and labor and extra transportation to the hotel.
Stayed 2 nights in Sep 2026