Condo

EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna

Photo gallery for EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna

Miscellaneous
Aerial view
A multi-story hotel with a central pool surrounded by lounge chairs and a landscaped garden.
A waterfront hotel with a docked boat, a bridge, and a river.
Marina

Reviews

8.8 out of 10
Excellent
1 bedroom1 bathroomSleeps 4

Popular amenities

  • Heated pool
  • Spa pool on site
  • Onsite parking available
  • Kitchen
  • Laundry room
  • Air-conditioning

Explore the area

View map
Charlevoix, MI
  • Place, Charlevoix Beach
    ‪3 min walk‬
  • Place, Lake Michigan Beach
    ‪5 min walk‬
  • Place, Mushroom House
    ‪8 min walk‬
  • Airport, Pellston, MI (PLN-Pellston Regional)
    ‪53 min drive‬

Rooms & beds

1 bedroom (sleeps 4)

Bedroom 1

1 King Bed

Other Space 1

1 Double Sofa Bed

1 bathroom

Bathroom 1

Bathtub or shower

Spaces

Deck or patio
Kitchen
Kitchenette
Balcony
Outdoor play area
Garden
Dining area

About this property

EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna

Enjoy a charming waterfront escape in this cozy one-bedroom, one-bath condo—perfect for a relaxing weekend getaway. The bedroom features a comfortable king-size bed, while the living room offers additional sleeping space with a queen-size sleeper sofa. The full bathroom includes a luxurious whirlpool tub for unwinding after a day of exploring.

The open-concept living area includes a convenient kitchenette equipped with a mini fridge, two-burner stovetop, and microwave—everything you need for light meals and snacks. Step out onto the private balcony and take in peaceful views as boats drift in and out of Round Lake.

Located at the Edgewater Inn on the north shore of Round Lake Harbor and the Pine River Channel, this condo offers unbeatable views of the drawbridge and easy access to downtown Charlevoix. You’ll be just a short walk from local dining, beaches, shopping, and galleries, making it an ideal home base for both short getaways and extended stays.

Each condo at the Edgewater Inn is individually owned and uniquely decorated, giving every stay a personal touch. Guests enjoy high-speed Wi-Fi throughout the building, access to a guest laundry facility, and a pool with a year-round indoor section (outdoor section open seasonally from May through September).

With 48 distinctive units, excellent amenities, and a welcoming atmosphere, the Edgewater Inn offers a comfortable and memorable stay in the heart of Charlevoix.
*2-Night Minimum Required

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House Rules

Check in after 4:00 PM
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

About the area

Charlevoix

Charlevoix is home to this condo. Mushroom House and Charlevoix South Pier Light are local landmarks, and some of the area's attractions include Charlevoix Circle of Arts and Artform Fabricating. Castle Farms and Great Lakes Center for the Arts are also worth visiting. Spend some time exploring the area's activities, including winery tours.
Map
Charlevoix, MI

What's nearby

  • Charlevoix Beach - 3 min walk - 0.3 km
  • Lake Michigan Beach - 5 min walk - 0.5 km
  • Mushroom House - 8 min walk - 0.7 km
  • Lake Charlevoix - 18 min walk - 1.6 km
  • Lake Chalevoix Depot Beach - 20 min walk - 1.7 km

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 47 min drive

Restaurants

  • ‪B.C. Pizza - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Harbor View Cafe - ‬7 min walk
  • ‪Charlevoix Dairy Grille - ‬14 min walk
  • ‪JAX - ‬2 min drive

Frequently asked questions

Does EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna on 12 July 2026 start from AU$468, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna pet-friendly?

No, pets are not allowed at this property.

How much is parking at EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna?

On-site parking is available at the property.

What time is check-in at EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna?

Check-in begins at 4:00 PM.

What time is check-out at EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna?

Checkout is at 11:00 AM.

Where is EWI222 | Downtown Charlevoix | Pool, Hot Tub, Sauna located?

Situated in Charlevoix, this condo building is steps away from Beaver Island Boat Company Ferry Terminal and Lake Michigan. North Seas Gallery and Charlevoix Circle of Arts are also within 5 minutes.

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 17 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.6/10

Cleanliness

9.0/10

Check-in

9.0/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

From a partner site

10/10 Excellent

david j.

New Year’s Eve

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lovely condo with a great winter view. Walked everywhere in town for shopping, eating and drinking!
Response from VrboOwner on 10 Jan 2026
Thank you so much for your wonderful five star review of Edgewater Inn 222! We’re delighted to hear you loved the condo and its great winter view. Watching the Charlevoix waterfront and Round Lake in the colder months has a special kind of magic, and we’re so glad you were able to enjoy that peaceful, scenic setting during your stay. It’s great to know our location made your trip even better. Being able to walk everywhere in downtown Charlevoix for shopping, eating, and drinking is one of the things guests love most about Edgewater Inn. From your condo, it’s just a short stroll to restaurants, boutique shops, coffee houses, the marina, and the iconic drawbridge, all while still being able to retreat to a quiet, comfortable, condo style room on the water. We truly appreciate you choosing Edgewater Inn for your Northern Michigan getaway and sharing your experience. Our team works hard to provide clean, well maintained waterfront lodging with friendly service, easy access to town, and beautiful views in every season. We look forward to welcoming you back to condo 222 for another relaxing Charlevoix escape!
Verified

10/10 Excellent

Colleen G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful view!

Charlevoix is my favorite Michigan city, and this is the best place I've ever stayed! The view was amazing; the decor was soothing; the place was well appointed.
Stayed 2 nights in Jul 2025
Response from VrboOwner on 29 July 2025
Thank you so much for your glowing five-star review! We’re absolutely thrilled to hear that not only is Charlevoix your favorite city in Michigan, but that Edgewater Inn 222 stands out as the best place you've ever stayed—what an incredible compliment! It’s wonderful to know that Unit 222 exceeded your expectations in every way. That stunning waterfront view is truly a guest favorite, offering a front-row seat to Charlevoix’s natural beauty and the charming activity along the channel. Whether you're watching boats glide by, enjoying a peaceful sunrise, or taking in the picturesque sunsets, the view from this unit never disappoints. We’re also so happy that the decor and overall ambiance of the condo resonated with you. We strive to create a calming, comfortable space that feels like a true retreat, and it’s rewarding to hear you found the interior soothing and the space well-appointed. From the furnishings and layout to the thoughtful touches that make your stay more convenient and cozy, every detail is designed to help you relax and feel right at home. Charlevoix is such a magical place—with its unique blend of small-town charm, lakeside beauty, and vibrant downtown energy—and we’re honored that Edgewater Inn 222 could be your perfect home base to experience it all. Being able to walk to restaurants, boutiques, parks, and the beach from our central location only adds to the convenience and enjoyment of your stay. Thank you again for your kind words and for choosing Northern Michigan Escapes and Edgewater Inn for your vacation. We can’t wait to welcome you back for another unforgettable stay in Charlevoix. Whether it’s your next getaway or a future annual tradition, we’ll be here with more soothing views, peaceful decor, and top-notch service waiting for you!
From a partner site

10/10 Excellent

Deb F.

Great place -

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great stay - perfect accommodations- the staff is fantastic and very helpful. Close to town (walking distance) trails and other sites to see are close to accommodations.
Response from VrboOwner on 28 Sept 2025
Thank you for your five-star review of Edgewater Inn 222! We’re delighted to hear that your stay was such a positive experience and that you found the accommodations perfect. Unit 222 is known for offering both comfort and convenience, with spacious living areas, a private balcony, and those signature views of Round Lake and the Charlevoix drawbridge. Guests often mention how relaxing it is to start the day with coffee overlooking the harbor or to watch the boats and Beaver Island ferry pass by in the evenings. It’s also wonderful to know that you found our staff fantastic and very helpful. Providing warm, attentive, and responsive service is something we take great pride in, and it’s always rewarding to hear that our team made your stay even more enjoyable. From check-in through checkout, our front desk staff is available until 10 p.m. each evening to answer questions, offer recommendations, and ensure that every guest feels well taken care of. The property’s location is another feature we’re glad you enjoyed. Being in the heart of downtown Charlevoix means you can walk to restaurants, boutique shops, coffee houses, marinas, and beaches. Guests also love how close Edgewater Inn is to the pier for sunsets and to local attractions like the marina parks and scenic walking trails. Whether you’re exploring Lake Michigan’s shoreline, attending the Venetian Festival, or enjoying year-round community events, our location makes it easy to access the best of Northern Michigan. Edgewater Inn’s amenities also add to the experience. Our indoor/outdoor swimming pool, hot tub, sauna, and waterfront terrace offer plenty of opportunities to relax, while daily housekeeping and secure parking provide added convenience. Each condo is individually owned and decorated, so you get a unique, home-like experience combined with hotel-style service and amenities. Thank you again for choosing Edgewater Inn, and we look forward to welcoming you back for another memorable stay.
From a partner site

10/10 Excellent

A guest from Midland, MI

Charlevoix Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great view, location and experience!
Response from VrboOwner on 24 June 2025
Thank you for the five-star review! We're so glad you enjoyed the great view, convenient location, and overall experience. We hope to welcome you back again soon!
From a partner site

10/10 Excellent

Jason V.

Amazing Weekend

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time enjoying the waterfront view!
Response from VrboOwner on 17 July 2025
Thank you so much for your kind words! We’re delighted to hear that you had a great time at the Edgewater Inn and that the beautiful waterfront view made your stay even more memorable. Our location in downtown Charlevoix offers such a unique blend of scenic beauty and walkable convenience, and we're so glad you were able to enjoy it to the fullest. Whether it was relaxing on your private balcony overlooking Round Lake, exploring the nearby shops and restaurants, or just soaking in the charm of Northern Michigan, it means a lot to know that your experience was a positive one. We truly appreciate you choosing to stay with us and look forward to welcoming you back to the Edgewater Inn for your next Charlevoix getaway!
From a partner site

8/10 Good

Terrence L.

EDGEWATER INN

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice spacious condo. Older but in very good condition. Would stay again.
Response from VrboOwner on 20 June 2025
Thank you for your review! We're glad you enjoyed the spacious condo and found it to be in very good condition. We’d be happy to welcome you back for another stay!
From a partner site

10/10 Excellent

David L.

Relaxing

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Peaceful and relaxing, great staff, nice property.
Response from VrboOwner on 28 Sept 2021
Hello David, thank you for your review. Glad you had a peaceful and relaxing visit and we hope to see you again at the Edgewater Inn! Thanks so much, Katie Osborne.
From a partner site

10/10 Excellent

Edwin P.

Great Experience

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great!!
Response from VrboOwner on 20 July 2022
Thank you for Choosing Edgewater Inn, we look forward to future visits! Rose
From a partner site

10/10 Excellent

Thomas D.

July stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Stayed on property several times. If never disappoints
Response from VrboOwner on 13 Aug 2023
Thank you Thomas for the AMAZING review!! We hope you continue to come visit! Rose
From a partner site

10/10 Excellent

Melissa A.

Great Place on the Water

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I had a fabulous week! Enjoyed watching the boats pass by and reading out in the balcony!
Response from VrboOwner on 12 July 2023
Melissa, Thank you for the 5 star review of Edgewater Inn! We are glad to hear that you had a fabulous week and got some relaxing time to read. Thanks, Edgewater Management
From a partner site

8/10 Good

A guest from Gardner, KS

Beautiful and Relaxing Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I was there for work so it was so relaxing to go back to the condo and sit on the patio to enjoy the beautiful, peaceful view of the water. Carly was a joy to work with!
Response from VrboOwner on 11 Aug 2024
Thank you for sharing your experience! We’re delighted to hear that you found relaxation in our condo after your workday. It’s wonderful to know that the patio and water views helped you unwind. We’re also thrilled that Carly made a positive impact on your stay. We look forward to welcoming you back for another peaceful retreat!
From a partner site

10/10 Excellent

A guest from Creston, WA

The captain’s chair

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I settled into a large comfy overstuffed swivel chair and was right at home. Swivel left, I had an incredible view of the lake. Swivel right and I could interact with the inside activity. It was my happy place for the few days we were there.
Response from VrboOwner on 11 June 2025
Thank you for such a warm and thoughtful review! We love hearing how much you enjoyed your stay—and that cozy swivel chair sounds like it became the perfect spot to relax, take in the beautiful lake view, and still feel connected to everything going on inside. We're so glad you found your happy place, even if just for a few days. We'd be delighted to welcome you back anytime!
From a partner site

10/10 Excellent

David W.

Located Close to Everything

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time in Charlevoix and really enjoyed the view of Round Lake and watching the boats go by. We were able to walk to everything, restaurants, shops and the park. Walking down the channel we were able to get to the beach as well. The condo was in great shape very clean and well appointed. We had a very relaxing stay.
Response from VrboOwner on 20 Oct 2023
Hi David, I am sorry for my late response to your review! Thank you for all your feedback and the 5 stars of Edgewater Inn! Thank you for the kind words we take cleanliness very important! I am glad that you were able to enjoy the views of the lake, all of the downtown actives and got some R&R time watching the bridge! I do hope that we will see you next year! If there is anything we can do to further assist you, please don't hesitate to contact a team member at the properties front desk. Kindly, Autumn Adams- NME Team Member
Verified

10/10 Excellent

Amy C.

Liked: Cleanliness, check-in, location, listing accuracy

Awesome location

Great location. Only complaint is the hallway light that goes into the bedroom window. The condo overall was nice and clean, just an odd setup with the bedrooms for they have a huge window that looks into a hallway and not the condos hallway, the main hallway for the whole building. So, there was no way to turn those lights off.
Stayed 2 nights in May 2023
Response from VrboOwner on 27 May 2023
Hi Amy, Thank you for the 5-Star review. We are glad you enjoyed your stay and thought it was an awesome location. We greatly appreciate your feedback and will certainly forward that on. We hope to see you again soon. Sincerely, The Staff at Northern Michigan Escapes
From a partner site

8/10 Good

Thomas B.

Great view, but

Rating Details: The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The view of around Lake is unbeatable, but the lakeside bed is concave and the kitchen equipment is embarrassing— three unmatched wine glasses for example. The unit should be inspected after every occupancy and the bed fixed, etc.
Response from VrboOwner on 17 Aug 2022
Hello Tom, Thank you for your feedback. We also think our view of Round Lake is unbeatable. It is unfortunate you did not find the bed comfortable, our owners are responsible for the upkeep of the furniture. I will pass along your input and make sure the kitchen glasses are better matched. We inspect the units after every occupancy, sometimes we are in a hurry and the smaller details are overlooked. Feel free to look online at our other units and book a future stay with us. Rose
From a partner site

10/10 Excellent

Jessica W.

Perfect place!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at the Edgewater for a friend’s wedding. It was the perfect location for us. It was literally right in downtown. We could walk everywhere without having to pay for parking. It was so nice to be able to sit on the balcony and watch boats go by. The room was very clean, we could adjust the temperature and it actually worked unlike most places, and the room was spacious enough. We utilized the pool and hot tub. Everything and everyone was great! We would definitely stay here again if we come to Charlevoix.
Response from VrboOwner on 10 Sept 2024
Thank you for your fantastic review! We're thrilled to hear that Edgewater was the perfect location for your stay during your friend’s wedding. It’s great that you enjoyed the convenience of being downtown, the beautiful balcony views, and the cleanliness and comfort of your room. We’re also glad you had a chance to relax in the pool and hot tub. We appreciate your kind words and look forward to welcoming you back on your next visit to Charlevoix!
From a partner site

10/10 Excellent

Cheryl A.

Would like to stay again when they aren't repairing

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I knew that there would be construction, so I was not able to go out to the balcony. I would like to visit again when construction is not an issue and can enjoy the entire experience. Some of the utensils need to be replaced because they are starting to rust and you need to include scrub pads for the pans since they are crusty with previous peoples cooking. The rest of the place was very clean.
Response from VrboOwner on 11 Aug 2024
Your review is greatly appreciated! We're sorry to hear about the inconvenience caused by the construction and the utensils. We’re actively working on both issues to ensure a better experience in the future. We’re delighted that you found the rest of the property to be very clean and look forward to welcoming you back when everything is complete. Thank you for your understanding and we hope to see you again soon!
From a partner site

6/10 Okay

Nick O.

Fun in Charlevoix

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The only recommendation for the room we had is that the kitchen did not have enough utensils to properly cook. The recommendation for the property is to continue with internal update and maintenance. The outside is beautiful but the inside needs a bit more updates and maintenance. The air conditioner in the work out room didn't work. The drains in the bottom of the hot tub were covered with grates that moved completely off so at times the drains were completely exposed.
Response from VrboOwner on 5 Sept 2024
Thank you for taking the time to share your feedback with us. We appreciate your suggestions and are glad to hear that you enjoyed the beautiful exterior of the property. We apologize for the inconvenience you experienced with the kitchen utensils, and we'll ensure that future guests have everything they need to cook comfortably. Your comments about the need for additional updates and maintenance inside the property, including the air conditioner in the workout room and the grates in the hot tub, are valuable to us. We'll address these issues promptly to enhance the experience for all our guests. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide an even better stay in the future.
From a partner site

6/10 Okay

Julie S.

Needs Updating

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The property is in need of updating. Everything seems to be 30-40 years old. The carpet needs replacing along with the wood floor which is delaminating. There was a stain on the upholstered furniture. The kitchen has only the basics - cheap silverware, few utensils, and they’re was’t a corkscrew. Unit had an unusual smell, like maple syrup. The best feature was the view of the lake.
Response from VrboOwner on 4 Mar 2023
Thank you Julie for your very honest and straight forward feedback. We do have pictures of every unit on our website to ensure each guest is able to select the unit that best suits their needs. I will pass your information along to the unit owner so they can make the necessary changes. Rose
From a partner site

8/10 Good

A guest from Hartland, MI

Incredible view..Property needs updates.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: . The view here is to die for, just incredible, location is great, giving a real feel for the rhythm of Charlevoix.The condo we stayed in was clean and in good repair, but a dated. The bathtub/shower was an old large whirlpool tub and not difficult to get in and out of. If anyone has mobility issues they would struggle with this. The exterior has some updates that look nice, however the interior of the property needs an overhaul. The hallways, pool and workout room all show their age and are not inviting. Disappointed that the restaurant had closed, next to the view it was best feature of the property. Hopefully interior updates are in the works, because as I said the view/location is great.
Response from VrboOwner on 26 Aug 2024
Thank you for taking the time to share your detailed feedback. We're thrilled that you enjoyed the incredible view and the fantastic location, which truly capture the essence of Charlevoix. It’s great to hear that the condo was clean and in good repair, but we understand your concerns about it feeling a bit dated, especially the bathtub/shower. We apologize for any inconvenience this may have caused, particularly for those with mobility issues. We appreciate your comments about the need for interior updates, especially in the hallways, pool, and workout room. Your feedback is valuable, and we will be sure to pass it along as we continuously look for ways to improve the guest experience. We're also disappointed that the restaurant has closed, as we know it was a favorite feature for many of our guests. Thank you again for your constructive comments, and we hope to have the opportunity to welcome you back in the future, hopefully with some of the updates you mentioned in place!
From a partner site

6/10 Okay

A guest from Howell, MI

Birthday week

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The room itself was very nice and clean. There were a couple things that could use improvement. 1) room service NEVER replaced our toliet paper and Kleenex which was completely out!. When we got back to the room it was late, the front desk was closed and we had to go find a store that was open to get some.Our towels were replaced but nothing else. I couldn't believe that.2) The back deck that overlooks the water would have been a great spot to sit in the evenings however the spiders and spider webs were out ofco trol!! I counted a minimum of 13 huge spiders coating the doorwall and hanging down from the wood outside. NO WAY you could sit out there!That area should be sprayed and cleaned as well.We heard the couple below us complaining about the spiders as well!
Response from VrboOwner on 23 Sept 2024
Thank you for taking the time to share your feedback, and we’re glad to hear that you found the room clean and comfortable. However, we’re truly sorry for the issues you encountered during your stay. The lack of toilet paper and Kleenex replacement is certainly not the level of service we strive to provide, and we will be addressing this with our housekeeping team to ensure it doesn’t happen again. We also appreciate your comments about the spiders on the back deck. We understand how that would take away from the enjoyment of the outdoor space, and we’ll make sure the area is properly cleaned and treated for pests moving forward. Thank you again for bringing these matters to our attention. Your feedback helps us improve, and we hope you’ll consider staying with us again for a more enjoyable experience in the future!
From a partner site

6/10 Okay

John D.

Charlevoix in Winter

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were up for a series of construction management meetings. Long time Charlevoix summer residents. The general facility and location were very good; our unit not so much
Response from VrboOwner on 18 Jan 2023
Hi John, Thank you for your feedback! I am sorry that you were not impressed with your unit. Please contact the front office for your next trip so we are able to place you in a unit that could better suit your needs. We hope to see you again in the future! Kindly, Autumn Adams- NME Staff
Verified

10/10 Excellent

Caryn S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

So pretty

Loved the view
Stayed 2 nights in Feb 2022
Response from VrboOwner on 13 May 2022
So glad to hear you enjoyed your stay and we hope to see you next season! Sincerely, The Staff at Northern Michigan Escapes
From a partner site

6/10 Okay

A guest from Morrow, OH

Wasn’t what we expected

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The room/condo was clean and well maintained. The problem was that when we booked we asked for a specific room (we knew the owner) and it was a 2 bedroom 2 bathroom. We were told that we were booked for that room. When we arrived we learned we were not in the room we requested and told we would be in. Instead we were in a 1 bedroom 1 bath and there were 5 of us. Management did nothing to compensate for this mistake on their part. The room we were in said it sleeps 4 but there were only 3 towels. When we requested more they would only give us 3 more towels. We needed extra bc the pool that was advertised as heated, was not heated at all rather it was absolutely freezing and there were no towels stocked for use so we had to use ours from the room. Nice room but poor management/communication on room expectations and don’t advertise a heated pool if it isn’t heated.
Response from VrboOwner on 18 May 2022
Maggie, We are sorry your stay with us was not what you expected. Looking at your original reservation on October 25, 2021 shows that Unit 222 was the room that you reserved and were sent a reservation confirmation stating this unit. The pool is heated to 81 degrees and we did not receive any other complaints that week. We do not stock the pool area with towels as we have them available at the front desk upon request. Edgewater Inn Management Team
From a partner site

4/10 Poor

Brian r.

Edgewater

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Weve stayed here before in different units, and this was by far the worst one weve experienced. The bedroom was bright all night due to the hallway being lit, all doors and windows were unlocked when we got there, giving a non-secure feeling. The couchs and chairs were old and broken down, making them super uncomfortable. Last, the hours of the hot tub and pool were garbage. Unable to do anything during the day and then relax in the evening because it was already closed.
Stayed 3 nights in Nov 2021
Response from VrboOwner on 26 Jan 2022
Hi Brian- I am sorry that your experience was less than desirable. We have since adjusted the pool hours. We appreciate your feedback about the furniture and we will let the owners know. Sincerely, The Edgewater Management Team

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