2/10 Terrible
Tanya J.
17 Aug 2023
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Bait and switch Cheaters and Thieves
I never stayed at the property. What is advertised and the address was not given. Coming from Texas with my family to stay in a house, but when I get there, host tried to put me and family in an apartment complex that looks like it it low income and is sorrounded by abandoned buildings.
If I wanted to stay in an apartment I would have for a lesser price. I bookedxa home with 2 bedrooms and 2 bathrooms. She never said she would put me in apartment that looks like it is roached filled. We felt our vehicle would be vandalized or we would come back to the apartment and our stuff would be gone. She insist that it would be safe, no one can tell me out to feel about the sefety of my family. I spent 4 hrs in our rental car driving around to find a save and decent hotel for my children to stay, because we will not settle because this host try to screw us over. We went to the address that was sent to us, but she change and tried to put us in apartment. She refuse to give me my money back because I refuse to go inside. VRBO is no help. They said they have to release the money to her ( host) although they know that it is not a suitable environment. She also void the contract by not having the space posted with picture so so I could say yes or no, and it would be a Definite No if I wanted that space.Bottom Line VRBO and this lady refuse to give me my money
back Be careful of evil people live these that takes advantage of people like. I have never used VRBO before, but it is the LAST
Tanya J.
Stayed 9 nights in Jul 2023
