![View from Holiday Home [summer]](https://media.vrbo.com/lodging/102000000/101220000/101218500/101218497/d3d43198.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)
Verified review
8/10 Good
Claire N.
7 June 2026
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
This is a lovely apartment, very practical with fabulous views over the lake, we enjoyed sitting on the balcony in the evenings watching the twinkling lights around the lake.The garage was useful for our bikes, though the road is so steep I had to walk up it!We were lucky with hot weather and made good use of the lovely swimming pool. Nearby Luino has several good lakeside restaurants and a big supermarket.Our first impression was not good as the person due to let us in said she would be an hour rather than the 30 minutes (fair enough) but then was a further 45 minutes late with no further communication, saying she had other clients. We were tired having driven 7 hours and made sure we arrived at the specified time. There was no apology or smile and though not unfriendly, we did not feel warmly welcomed or that we could call on her if we needed anything. On departure, we were expecting her at 10am as agreed, but when we rang at 10.20, we were told to leave the keys in the mailbox (we couldn't have done this before, as we didn't even know which one it was). She is really in the wrong job!
Stayed 7 nights in May 2026