2/10 Terrible
Karla G.
11 Nov 2023
Disliked: Cleanliness, check-in, communication, listing accuracy
Extremely disappointed!
Call arrival we were extremely disappointed at the overall home upkeep of the specific cabin we had rented upon entering, and as in ringing air things, and we started to notice very disturbing, dirty unacceptable, gross conditions like cobwebs on the chandelier, which led to a mishmash of bugs and creatures on the ceiling the bathroom tile and bathroom were extremely dirty as if they had not been clean And we walk down to the lake which is beautiful but nothing really to do and there was no hot tub on site that we could locate. We immediately reached out to VRBO and I’ve now demanded a full refund as we had to leave and rebook another hotel close by. The mattress on the bed was severely stained, and there was no key as had been described hanging by the door for us to be able to come and go without worrying about our objects being taken. The futon was really in need of repair and it was severely stained top to bottom and the bottom line is it just did not meet expectations and I did not feel comfortable staying there due to the lack of organization and very dirty and unkempt space
Karla G.
Stayed 2 nights in Oct 2023
