6/10 Okay
Christine B.
9 Apr 2024
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
Review Casa Paraiso
The Casa is split into two apartments. The Casa is huge with a beautiful top floor for relaxing and a view of the ocean. The top floor requires access through the 2nd floor apartment. Both apartments have access to the pool. When we arrived the pool was very dirty green with slicks of oil, it took 3 days to get the pool cleaned and useable. On arrival the Project Manager was not helpful, when asked about the water situation at the Casa I was told by Zoey that the water in Sayulita is not plentiful. Our 1st night and there was no water out of any taps. so 2.5 days without water, hauling water to 3 floors for toilets is not a vacation. We lost water 2 more times, which was rectified by getting the water truck. Plus the pump broke which was one more time without water 1 day. There is no welcome booklet with info on area, restaurants etc, Zoey told us to follow Sayulita Life for our questions. We did photograph a booklet from friends for our trip. We had to ask each time for the water jugs even though they would take away empties without bringing full ones to site. The sheets are not nice polyester and the 2nd floor bed is not very comfortable. Big issue with the septic smells coming from 2nd floor bathroom, the bathroom up top and below are fine. 1st floor water pressure is non existent. The cleaning staff do an extremely good job, very pleased with their cleaning. We rented the golf cart but would rent from a company next time with a cart that shows % of charge left.
Christine B.
Stayed 42 nights in Feb 2024
