6/10 Okay
Brian T.
8 Jan 2019
Maui makes it easier to overlook the shortcomings of the accommodations.
We have stayed in Kaanapali many times so we know the area and other properties well. What is disappointing are the little things that aren’t so little when you pay a premium price. First, our villa was on the first floor corner, ocean front. We knew reserving a floating location could possibly put us on the first floor but my guess is that is the location that is highest probability. The noise and smells from the cooking area next to our unit made it difficult to leave the lanai door open I. The evening. The view is ok relative to other units but would be worth the money if on a higher floor. You can also hear building mechanical noises (clunks) every morning before dawn. Not sure if this is from plumbing or the fitness center below. There is only one cleaning touch-up per week which is too few for the price of the villa given that with more than 2 people in the villa you run out of soap, shampoo, etc within a couple of days. For what you pay they could. throw in a little soap. I travel a lot and by far this is the least amount of soap I’ve seen in a resort. The rest of the property is clean and well maintained. Pool was crowded but this was a peak time.
Brian T.
Stayed 7 nights in Dec 2018