This review was submitted before 2018 and has not been verified.
4/10 Poor
Shirley A.
29 Sept 2017
September 2017 Stay
First day we arrived and tried to go to bed we found the master bed broken. They said it would be two days before they could come out. We raised the broken side of the bed with a trash can. Lol They came the next day and fixed it, no notification that someone was coming. The bed was fixed but my clothes were rolled up in the sheets and were not put back on the bed and partially on the floor. The shower was so moldy, I’ve never seen more mold in a shower than this one. We ended up buying bleach and cleaning some of it the best we could. On day 3 we woke up at 6am due to hammering and then right before 9am they started jackhammering! It shook the whole building! We called about this, they said it was only for today and no other day. We were told they never start jackhammering before 9am. Woke up at 8am the next day to jackhammering and shaking again. I wasn’t told the truth. They do not handle things appropriately. Terrible to wear earplugs all day.
Update: After arriving home they did offer compensation.