This rental was a complete disappointment. It spoiled the holiday for us due all the issues and a management company that lied to our face numerous times.
Listing states- Heated electric pool- was 72 degree every day, brought to management attention. "it will warm up a degree an hour once heater comes on every morning" . It was 72-73 degrees 6 days of 7, except the last day. They had someone come and replace the compressor (mng. lied about pool warming up every day).
The property was to have had tv's in every room and a landline. Lucky I had the Tv checked when we got there and the main TV did not work- "cable co. had been there that day and completely taken cable out." Mng. was there for 2 hours after we were alllowed to check-in. Finally got 3 of the 4 Tv's to work by wi-fi. (Why wasn't this checked at time, since mng. was there with cable company?) Master Tv needed to be replaced, not a smart tv. They offered but who wants them around on again on Christmas eve. The did add a lamp to the front room, did not even have a lamp you could read by.
They did not provide any bath soap or shampoos.
Ice make was not working- "oh I forgot to turn it on (He was was there at 4:30 doing some work, but forgot ice maker, had not check pool temp.)
Master shower -mildew-had to have cleaners back.
Lawn care co. came and spray fertilizer while we were sitting at the pool. There was someone at the property doing something, even though we had rented it for a week. Things should be done on the turn over day. The house had been empty since before daylights saving time, all the clocks were an hour ahead. You had to take out & bring in both trash can and recycling can- 3 feet apart.
In garage there were mouse dropping by the recycle can. It started to smell on the fourth from having been used by someone else, we never used it until the day we left.
The house is minimal. Not an inviting property.
There are all type of house rules.... if you dirty a trash can $30, if you break the disposal...$150 etc.. Be aware that the books states that at check out if there is any damage you will be expected to pay CASH when they check you out.
I would not recommend renting this place unless you want a vacation full of frustration. I am sure the management company will answer my review, do not believe 50% of what they say. Mng. told us they owned the house.
I reached to VRBO after trip and they told me who really owned the house.
I have photos of RULES Book