6/10 Okay
Ellie H.
25 Sept 2023
Liked: Check-in, communication, location, listing accuracy
Overall good a stay but lacks quality for the price
The positives:
- Outside space is great, lots of room to relax, with a fantastic pool.
- Design of the property is as listed, very modern and sleek.
- Good communication before and during the stay.
Unfortunately, there are are a few areas that really could have been improved and overall left us with a feeling that it was bad value for money:
- The property is VERY warm. Even on days when it wasn’t super hot the building retained heat making it very uncomfortable to sleep. Appreciate AC is not listed, however we feel the property could do more to resolve the issue which is known because there are lots of floor fans in the house. One of these would be to install mosquito covers on the windows, as in the evening you cannot open the window due to lots bugs.
- The cleaning fee was astronomical and listed separately to the overall price and has to be paid in cash. We would have expected the property to be spotless for this price from the previous booking, however we found spiderwebs, half eaten bags of sweets, a dirty floor and cupboards full of ants due to sugar left there. We were then also asked to take the bins out, even having paid a high cleaning fee.
- Another small point, was that the toiletries did not meet the expected standard given the apparent premium of the property. Most products were nearly or actually empty, we had to go and buy our own toilet paper given very little was provided.
Ellie H.
Stayed 4 nights in Sep 2023
