There are so many positive things to say about our stay in Alma’s apartment, that it’s difficult without writing an entire book, so I will try my best to sum up some key points, given that most people don’t like to read lengthy reviews. I would simply say that this apartment is better than described on the property page. The first of many fantastic touches was the lovely bottle of wine, fruit and snacks that were waiting for us upon arrival, which immediately made us feel very welcomed. I have stayed in many vacation rentals over the years and I can truthfully say that I have never met a better host than Alma, who is genuinely a nice & caring person. Her communication was fantastic, and it started well before we arrived, by sending us an email which read like a travel guide that contained information on her favorite things to see and do in the area. As well, Alma’s attention to detail is outstanding and she genuinely cares about making your stay the very best it can be. I stayed for 10 days in this apartment with my daughter, who was in Madrid for knee surgery at a nearby hospital. It was especially sincere how Alma asked questions and inquired about my daughter’s wellbeing. Near the end of our stay, we found out that my daughter was required to stay in Madrid for another week for medical treatment, but this apartment had already been rented out, so Alma and her husband went out of their way to come over and assist me in carrying our bags over to a nearby hotel, where we stayed for a couple of days until my daughter could move to Alma’s other property for the reminder of her medical treatment. Although I was on my way back home by then, Alma made sure to meet my daughter, and assisted her with moving her bags up to the new apartment (and made sure she was safely settled in). I’m now back in Canada as I write this review, while my daughter is still recuperating in Alma’s other property, but I can safely say that I feel comforted knowing that Alma would step in in a second to help out if my daughter needed anything or if she ran into any complications without me being there. If and when I come back to Madrid, I would not even consider staying at any other place, as I would absolutely stay in Alma’s apartment again in the future....Thanks for everything Alma! Kindest regards, Patty and Quinn
