I answer you in English, more accessible to all. Why such a comment while along your stay I asked you if everything was fine and you have absolutely spoken to me about any concern, I am amazed. Do you want to justify your damage like the vacationers you made a pasted copied: you arrived with 2 dogs, including an unbearable poodle who already made his excrement on the premises of the accommodation, barking day and night, degraded the foot of a chair (found after your departure); you left the apartment very dirty, despite the vacuuming loan, or cleaning products, unused. In spite of everything, I returned the deposit, so I understood why it worried you so much about the delay. Yes there are 4.6 / 5 in notes, because fortunately vacationers take advantage of all the benefits and read the full announcement, where everything is indicated, and know that we are in the park Verdon, that wifi is "capricious", that, to reach the balcony with this superb view, in our mountains, the staircase (like that of the gorges) is steep. There are dogs that go up the stairs, and even a vacationer who has followed you who, after breaking his leg did not want to cancel his stay, and spent a week, leaving me a note of 5, lovely and happy couple who even slept in the mezzanine! Like your German neighbors, booked on another site, with whom you shared appetizers. You also did not see the electric grill grill in the bottom of the cupboard.
Paradoxically you specify that there is no garden, because, although without children, and the 50aine, you have not seen a swing (specified at 100 m), however, passing in front of every day, as in 20 m from the Verdon, which you have not seen either. But you have seen a caravan on the roadside, further away, on the opposite side, and a car that is not at all in sight and on land without access! Last precision, concerning the "hole in the floor of the mezzanine" is a "hatch", which closes when the stairs are folded and reassembled; so for children this has been thought out, and the gap between the balustrades is, moreover, regulatory. I am honest, do not try to hide, receive vacationers is a pleasure, but unfortunately bad intentions like this discourage to have cordial relations and to receive animal owners