2 acre Waterfront Estate (unbelievable views, 2 Pools, Kayaks,)

Lovely people and they are welcome back anytime

Thank you Marietta for your honest review. You and your party are welcome back anytime. Denis

William Thank you for your honest review. Your welcome back anytime. Denis.

Thank you Elsie for the nice review, it was a pleasure having you and your guests, and you are welcome back anytime. Denis Mullarkey (Owner)

Hi Sean Thank you for the nice comment, it was a pleasure having you back again, hope you enjoyed the wine. Denis.

Fekianne Thank you very much for your nice review for Emerald Shores Estate. Your welcome back anytime. Denis.

Hi Frank Thanks again for your kind words. Denis.

Thank you Jennifer for your kind words. your welcome back anytime. Denis.

Thank you Sean for the nice review, we have upgraded the place a little bit more since your last visit. Hope to see you again. Denis.

William Thank you, so much for your honest opinion, So glad you enjoyed your stay, you’re welcome back anytime. Denis.

Thank you very much for your kind review, You’re welcome back anytime.And I’ll ask God not to make it that windy next time.. Denis.

Thank you Gabi, for such an honest review, You’re welcome back anytime. Denis.

Thank you for giving us your honest opinion Kelley, as we have never had an issue like this before that I can ever remember., And we will do our best, to make sure that this never happens again to any of our guests . But it was great to have you. Denis Mullarkey (Owner)

The Manager informed me that she had a plumber there one hour after you had reported the toilet problem, & he had to take the toilet apart, only to find someone, had tried to force a plastic cup through the toilet? As soon as we head that the dishwasher had stopped working, we replaced it with a new one. All bedrooms are Air Conditioned, if the living room needs to be a little cooler, all one hast to do, is close all windows & doors, and leave the bedroom doors open with the Air Conditioners running, We do recommend strongly to all our Guests before arrival, that the island is Tropical, so unless you have a good insect repeland on, bug do bite.

Amanda Thank you for your honest views of the Emerald Shores Estate, I'm so glad you enjoyed your stay there, and with your honest comments, I'm able to address the flaws that the next rented wont be facing, (thanks to you). On the Emerald Shores web site, we do have a floor plan of the set up of inside the houses, (bedrooms, kitchens etc) but you and your family are always welcome to come again, but this time with a 10% discount. Have a great day, and thank you for staying at Emerald Shores. Denis Mullarkey.

So glad that you enjoyed your stay in the Turks and Caicos, I would gladly like to address the complaints you had at the house (1) No A/C in the Main House living room. As stated on the VRBO site, all bedrooms have A/C’s ,we never said that the living rooms had A/C’s, because the design of the house was to make the living room ceilings very high with a cupola on top to draw and let out the warm air from the living room, thus drawing in cooler air in from the shaded outside air, making the living room comfortable , we even installed ceiling fans to help it even further, and if any guests wants it even cooler, all that has to be done, is to close all the outside doors, and open up the three bedroom doors ( with the 3 A/C’s running ) and the whole living room will be cooler in minutes . (2)Mosquitoes = All the Guests are sent an e-mail flier a few weeks before arriving, and the heading is = (TIPS TO MAKE YOUR VACATION MORE ENJOYABLE) with a list of items to follow, one of the items is to bring down with you a good insect repellent, as it is a tropical environment, and bugs do bite without it on. (3) Electricity = Also on the VRBO site, which appears twice, under, rules regulations, policy’s and also on the flier we sent on tips, we put it on there as well, as a reminder, that states = Guests are responsible for the electricity they use (the rental price was lowered for this purpose ). The Manager always gives out their 24/7 telephone #, so if there’s any repair issues, or anything else that arises, they’re just a phone call away, and if the manager isn’t notified, they can’t fix the problem. (4) Toilet Overflow, = there is a water shut off valve next to every toilet, if the water doesn’t stop running, all that has to be done is to close the valve, same as you close your kitchen faucet if the waters running, then let the manager know the situation, and they’ll advise you what to do, and be over ASAP to make the necessary repairs, since then (since this never happened before ) we’ve ordered a device to fit into every toilet tank that will prevent anything like this from happening again. But a call to the manager could have prevented this, as you would have been advised what to do. Sorry that you found the Island to be very costly but we have to share same expensive costs to run the Estate, and that it doesn’t deter you from returning again to the Turks and Caicos in the future. And thank you for your honest info. Denis Mullarkey (Owner)