This would have been my third year staying in this wonderful cozy home in February. James was very accommodating, letting me book rather last minute this time. Unfortunately, the heat wasn’t working on the day of my check in and James did his best to get it back up and running before I arrived. Despite his best efforts and fantastic communications with me, he was unable to have it ready in time so I had to make other plans, which was not too hard to do in the off season. From past experiences, I know that the house and the heating system were fabulous, so I was sad I couldn’t stay there again this year. Hoping to return again next year though, this minor setback would not deter me from returning again. James’ communication was excellent! (Note: As far as ratings go, I didn’t get to check in/see cleanliness/accuracy, but my past two visits were 5 stars for all three so I am repeating that for this review since it’s required to make this post.)