6/10 Okay
Jessica S., Fulton, USA
12 Apr 2023
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in
Great location!
Location of house and amenities were great! Stay was overall good! The homeowners showed up unannounced with the entire family (which I found to be somewhat intrusive) and showing up again before we had even checked out. The pool/hot tub service hired for the home should most definitely be replaced. Hot tub service man #1 shows up to service the tub and tells us not to use the hot tub for the remainder of that day due to him adding chemicals. Following day in the afternoon while hot tub was in use service man #2 shows up and begins to tell us “you’ve signed a contract and if you get chemical burns we are not responsible”. My husband explains to him that we weren’t told the hot tub wasn’t able to be used the following day only the day it had been serviced. Property was otherwise good but it felt as though the lack of communication or miss information by the hot tub service company put a damper in our stay. I booked through vrbo specifically and was surprised to find out that the property was managed by a realty company. Dealing with vrbo, realty company and the homeowners is a little overwhelming.
Jessica S.
Stayed 7 nights in Apr 2023
