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5 Bedrooms/ 5 bath+2toilet, Private Infinity Pool, 10-12 people, 5 ¨ form ibiz

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Casa del Mar, 5 bedrooms
Pool
Pool
Living area
Living area

Reviews

9.2 out of 10
Wonderful
5 bedrooms5+ bathroomsSleeps 12

Popular amenities

  • Private pool
  • Garage parking available
  • Pet-friendly
  • Kitchen
  • Washing machine
  • Air-conditioning

Rooms & beds

5 bedrooms (sleeps 12)

Bedroom 1

1 King Bed and 1 Crib

Bedroom 2

1 King Bed

Bedroom 3

2 Single Beds

Bedroom 4

2 Single Beds

Bedroom 5

2 Single Beds

5 bathrooms, 2 half bathrooms

Bathroom 1

Bathtub or shower · Bidet · Toilet · Shower only

Bathroom 2

Bathtub or shower · Bidet · Toilet · Shower only

Bathroom 3

Bathtub or shower · Bidet · Toilet · Shower only

Bathroom 4

Bathtub or shower · Bidet · Toilet · Shower only

Bathroom 5

Bathtub or shower · Bidet · Toilet · Shower only

Toilet 1

Toilet

Toilet 2

Toilet

Spaces

Deck or patio
Kitchen
Kitchenette
Balcony
Garden
Dining area

About this property

5 Bedrooms/ 5 bath+2toilet, Private Infinity Pool, 10-12 people, 5 ¨ form ibiz

5 Bedroom Villa, 5 bathrooms + 2 toilet, up to 12 people, 15 minutes aprox form Ibiza 19 kilometros, Best sunset of Ibiza, 350 metres house with private pool, 1,000 metres terrace and big gardens, private infinity pool, highest quality - luxury - the finest facilities, all rooms on-suite bathrooms, and big suite bedrooms. Very private location, Surround by the best vews of tres and wáter, luxury house with the best services 24 hours.
Perfect relax location for families, for yoga, for meditation. You really will be relax and enjoying the best afternoons and sunset of the island. Privacy and perfect stay!

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House Rules

Check in after 6:00 PM

Check out before 10:00 AM

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Children

Children allowed: ages 0–17

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Events

No events allowed

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Pets

Pets allowed

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Smoking

Smoking allowed: in designated areas

Important information

You need to know

Property Registration Number ETV-0944
Property # 8109977
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there are no carbon monoxide detectors or gas appliances on the property
Host has indicated that there is no smoke detector on the property
Safety features at this property include a deadlock

About the area

Sant Joan de Labritja

Located in Sant Joan de Labritja, this villa is in a rural area and on the waterfront. Dalt Vila is a notable landmark, and some of the area's activities can be experienced at Port of Ibiza and Marina Botafoch. Ibiza Karting San Antonio and Aquarium Cap Blanc are also worth visiting. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with cycling and horse riding.
View more Villas in Sant Joan de LabritjaOpens in a new window
Map
San Miguel, Ibiza , Islas Baleares

What's nearby

  • Cueva Can Marca - 11 min drive - 5.9 km
  • San Miguel Church - 14 min drive - 8.0 km
  • Iglesia de Sant Mateu - 15 min drive - 6.7 km
  • Puerto de San Miguel Beach - 19 min drive - 11.8 km
  • Port de Sant Miquel - 19 min drive - 11.8 km

Getting around

  • Ibiza (IBZ) - 33 min drive

Restaurants

  • ‪Bar Casa Lhasa - ‬16 min drive
  • ‪Juntos House - ‬12 min drive
  • ‪Can Can Alimentacion - ‬14 min drive
  • ‪Ca'n Cosmi - ‬18 min drive
  • ‪Ses Arcades - ‬16 min drive

Frequently asked questions

Does 5 Bedrooms/ 5 bath+2toilet, Private Infinity Pool, 10-12 people, 5 ¨ form ibiz have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at 5 Bedrooms/ 5 bath+2toilet, Private Infinity Pool, 10-12 people, 5 ¨ form ibiz?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at 5 Bedrooms/ 5 bath+2toilet, Private Infinity Pool, 10-12 people, 5 ¨ form ibiz on 23 June 2026 start from AU$1,793, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is 5 Bedrooms/ 5 bath+2toilet, Private Infinity Pool, 10-12 people, 5 ¨ form ibiz pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at 5 Bedrooms/ 5 bath+2toilet, Private Infinity Pool, 10-12 people, 5 ¨ form ibiz?

On-site parking is available at the property.

What time is check-in at 5 Bedrooms/ 5 bath+2toilet, Private Infinity Pool, 10-12 people, 5 ¨ form ibiz?

Check-in begins at 6:00 PM.

What time is check-out at 5 Bedrooms/ 5 bath+2toilet, Private Infinity Pool, 10-12 people, 5 ¨ form ibiz?

Checkout is at 10:00 AM.

Where is 5 Bedrooms/ 5 bath+2toilet, Private Infinity Pool, 10-12 people, 5 ¨ form ibiz located?

Situated on the waterfront, this villa is 1.6 mi (2.6 km) from Es Portixol and within 6 miles (10 km) of San Miguel Church and Iglesia de Sant Mateu. Port de Sant Miquel and Puerto de San Miguel Beach are also within 6 miles (10 km).

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 55 out of 76 reviews
Rating 8 - Good. 12 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.0/10

Cleanliness

9.0/10

Check-in

9.2/10

Communication

9.6/10

Location

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Roxana b.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Casa del Mar is a beautiful villa with stunning views. The lounge area was perfect for our large group and whilst the kitchen is small, we had everything we needed. We had excellent communication with the owner and Julian who looked after the villa was incredibly helpful and kind from booking taxis for us to helping with shopping. The villa was very clean, the beds were comfortable and the outside areas were well maintained. I would love to stay at Casa del Mar again but would definitely rent a car next time as the villa is in a quiet location on the island.
Stayed 4 nights in Apr 2026
Response from VrboOwner on 11 May 2026
thaks a lot for your stay, we loved having you and hope you came back soon!, it is a placer to offer unique stay , happy you like it!! It was a big placer, thanks for slect us
Verified

10/10 Excellent

Colin K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Gorgeous View, Large Space, Sunsets to Remember

Beautiful property overlooking a slice of paradise. The pool was large and the property had tons of space for guests to enjoy moments together or alone.
Stayed 3 nights in Jul 2025
Response from VrboOwner on 26 July 2025
Thanks so much for staying in our home , it was a big placer to hear you loved the stay , welcome back !
Verified

10/10 Excellent

Deborah J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent experience!

The property is amazing, very well located, about 20 minutes from Ibiza Downtown. Very convenient for a group of friends stay. It was the perfect location and site for celebrating my 45 birthday with friends from all over the world!
Stayed 3 nights in Apr 2025
Response from VrboOwner on 28 Apr 2025
Deborah, thanks a lot for staying in our home, we loved having you and more to know it was a amazing stay!, we love to know it!, you are more than welcome back
Verified

8/10 Good

Jill W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely

The pool was lovely and a quiet retreat from the hustle and bustle of the bigger tourist areas. The view was spectacular.
Stayed 4 nights in Aug 2024
Response from VrboOwner on 25 Aug 2024
thanks a lot! We loved having you in our home! Welcoem anytime!
Verified

10/10 Excellent

Ines H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing trip to ibiza

The house is amazing, the view is magical, rooms are spacious, beautiful and the communication with the owner was great ! Thank you for this beautiful trip
Stayed 4 nights in May 2023
Response from VrboOwner on 13 June 2023
ines, thanks a lot for staying with us! it was a palcer!
Verified

10/10 Excellent

Sadie S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Incredible place, incredible views.

We decided the villa probably had the best view in Ibiza. The sunset was absolutely beautiful every night. Communication with the owner and property manager was fantastic. Extremely comfortable and luxurious. We will definitely be back!
Stayed 6 nights in Jun 2024
Response from VrboOwner on 8 July 2024
Sadie, It was really a big placer to have you and your family in our home!, we loved you and hope you can came back againg, thanks a lot for selecting us as yoru summer family holiday villa, welcome back anytime
Verified

10/10 Excellent

Domenico O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Incredible as advertised excellent

Bearifull hime, top service, beatifull setting, wonderfull propety, smaizing views, big clean luxury rooms, very wide living room , lovely infinity room, owrnerhelp with everything he gived us early complementsry arrival all was perfect, we will come back for sure
Stayed 2 nights in Jul 2024
Response from VrboOwner on 22 July 2024
Thanks for choose our home !! We loved you choose our home ! Welcome back !
Verified

10/10 Excellent

Angela M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Graduation celebration on Ibiza

We were a small group of family and friends visiting Ibiza to celebrate our daughters graduation from uni in Madrid. This was a perfect place for such a gathering. For any occasion we would stay there again.
Stayed 9 nights in Jul 2022
Response from VrboOwner on 25 July 2022
:-) we loved you enjoy the house and the stay! thanks so much for select us! we loved . welcome anytime
Verified

8/10 Good

Andria S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Our stay was great. You are in a remote location, so we highly recommend you rent a car. The house sleeps 10 adults comfortably, and each room has its bathroom. You will get your exercise in, because the house sits on a hill, so there are a lot of steps. We hired a personal chef for some days, so the kitchen was fully equipped. The maintenance guy was very responsive if we had any issues or questions. You will need to bring your pool towels. And the room under the pool is fabulous, but you won’t have wifi down there. Great pool and beautiful view…it’s about 3-6 ft.
view poolside
Stayed 5 nights in Jul 2025
Response from VrboOwner on 22 July 2025
thanks a lot!, welcome back anytime!!, we are happy to know the interest of pool towers, for next year we hope to add to the amenities, thanks for your trust!
Verified

10/10 Excellent

María jose C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome villa, top holiday

We were a group of 8 friends goung forma a holiday in Ibiza , we are do happy to find these awesome villa with these amaixing su set vires. Pleanty space, big rooms, clean, and perfect deporte and service from the owrner. We lo es these villa, web web 5 times in Ibiza and these was definetly the best of our stay. We want yo come back sion
Stayed 2 nights in Jul 2024
Response from VrboOwner on 29 July 2024
we loved having you and your friends in our home! We love when you love the stay . We love what we do
Verified

10/10 Excellent

Borja F.

Recommended place!!

Nice and beautiful villa which made our stay absolutely enjoyable. Great swimming pool and terrace to stay all day long and to invite people home. The house was well maintained and all worked fine for us. We will come back, thank you for all!!!
Response from VrboOwner on 21 Mar 2020
Thanks a lot for your stay in our home!
Verified

10/10 Excellent

Francisca M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

A perfect place for holidays

These villa is really a perfect House to enjoy the holidays , if you want yo be with your family snd for your Pen, we loved so much our holidays. The staff is really a great host traying to make the stat perfect and feel you confortable . The House is full renovated and perfect , stay in casa del mar was a dream. You nerd to take a rental car or taxi wich is easy to get . Stunning views all arround, excellent villa,i highly recommend it
Stayed 2 nights in Jun 2023
Response from VrboOwner on 12 June 2023
thanks a lot for selct our villa for your stay! we loved to have your family with us! thanks
Verified

10/10 Excellent

María jose C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

We have had a Week of dream

We have had a week of dream The house was completely renovated and we have loved the reception of the house staff, everything was perfect and we have enjoyed the best vacations in Ibiza. The house has everything. We loved the amenities and each of the rooms that have a very special charm. thank you very much we recommend it without a doubt
Stayed 2 nights in Mar 2023
Response from VrboOwner on 2 Apr 2023
we are so happy you enjoyed the stay! We did a big renovation to the villa and love to hear you enjoy it! Thanks a lot for select our villa! happy to welcome you back anytime! Save tryp back
Verified

10/10 Excellent

Markus T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

A magical house not to forget

We just left these magical villa. We moved out stay. The staff was very supported, the decoration amazing , all was very clean and the best pool with best views we had. We felt like better than in a 5 start hotel! Been in a Clift surround a pine forest is unique. Quite, best service and suport and all villa perfect with all details, we did not wanted to go party much :-)
Stayed 1 night in Jul 2022
Response from VrboOwner on 1 Aug 2022
Thaks a lot for staying wiht us! We loved having you in our home. It was a really palcer to welcome you! Hear we are for any time you want to came back thanks for the coments.
Verified

10/10 Excellent

susan g.

Liked: Cleanliness, check-in, communication, location, listing accuracy

We loved our stay in these villa. Unforgettable

The whole family fell in love with this house, has an energy and views impossible to improve. We really enjoyed the stay this week although it was not summer the weather was incredible in autumn. We have loved it. My children bathed in the sea and the island was very pretty. We loved it! We will return without a doubt, we will not be able to forget this holiday or this house that has made us enjoy some unique moments.
Stayed 1 night in Nov 2019
Response from VrboOwner on 21 Mar 2020
We loved to have you in our house! Wellcome anytime!
Verified

10/10 Excellent

Mariia G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect place

We loved the welcome to the villa with the amaixing sunset in the pool ! amazing, what a wonderful house, 10 out of 10, we have enjoyed the best holidays in Ibiza. we usually come every year and this is the best of the villas we have found. what we loved the most was the wonderful pool that joined the sea and the sunset, the house was spotless, clean and full of details and luxury, we were very comfortable, and we loved it, the rooms were very spacious, and we felt very comfortable. Antonio took great care of us, and was very attentive to everything we needed. We walked down to the beach of El Alcantilado and we loved it. the tranquility and beauty of the views will make us always remember these magical days, the house does not lack any detail
Stayed 1 night in Jul 2022
Response from VrboOwner on 28 July 2022
we are so happy to hear about your expereince! We loved to welome all of you! Thanks a lot for selcting our home, you are welcome back anytime, , thanks for shearing your experience.
Verified

6/10 Okay

sam s.

Liked: Location
Disliked: Listing accuracy

was ok...

pantry items - there are none was no hot water for 2 days, nor covers on the seats, was a bit strange. sofa is stained. had a nice time none the less, but its expensive, and would have expected a little more for the $$
Stayed 5 nights in Jul 2022
Response from VrboOwner on 23 Aug 2022
Good morning! Sam thanks for stayting with us. We apreciate your coment, and review, but we are sorry you feel like these. Before you where arriving to ibiza, you where askign us to priovide salt, pepper, oil, soap and many other amenities that we never offer in the house. If you need we make the shoping for you we can offer the service if you tell us in advanced as i told you by whats app. As well you where complainig of the price asking you paid, op high session, 5 bedroom top villa for the week 7.000 euros, We belive it is a very good price for these house. You ask us to give you extra items like beach towers or other that we never offer or list in our listing. We are sorry that price and not offering extra amenities made you to create these review . but we respect. Apologizes for not having the hot waterfor one morning in one of the batrooms, becose the electricity when off, Just after you mention us we solved these situation swiching up the plug. In any case we loved to have you and welcome you in the house. Welcome back, thanks
Verified

8/10 Good

David G.

Liked: Cleanliness, communication, location, listing accuracy

Spectacular ocean view sanctuary

Large house that is surrounded by beautiful nature and is very peaceful and quiet. Walking distance to one of the most private breath taking hikes and snorkeling on the island. As well as many other hiking trails and swimming spots just outside. Also close to organic super markets and restaurants. The largest room downstairs AC was not working properly during our stay and several other rooms smelled like mold when it was running. Owner sent cleaners two hours prior to our agreed check out time. Better communication around check out would have been appreciated. Over all a wonderful experience.
Stayed 3 nights in Aug 2021
Response from VrboOwner on 10 Sept 2021
thanks a lot for staying with us! Sorry about sending the cleaners 2 hours before your departure, but the departure time was 10 but i was happy to allow you stay longer and do a late departure, we are sorry you did not apreciate these spetial suport! Anyway we are so happy to welcome you and hope you will came back soon! We will have a look to the ac to see wich was the problem , thanks
Verified

6/10 Okay

Johannes K.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Good location and beautiful view but the house is in need of renovation

The house is very large, has a good location and the view of the sea is really beautiful. The description here on the website was correct. We were greeted in a friendly manner and were helped quickly and efficiently with problems (power outage and leaking water pipe in the kitchen). However, it must unfortunately be mentioned that the house is in need of renovation: the mirrors and fixtures in the bathrooms are outdated and partially broken. The house needs a new coat of paint and the terrace and pool need a basic cleaning. Upon arrival, there was a strong smell from the drains. This smell has unfortunately accompanied us throughout the vacation sometimes stronger, sometimes weaker. The cell phone service is not good and the Wi-Fi does not work in all rooms.
Stayed 12 nights in Oct 2021
Response from VrboOwner on 14 Aug 2022
thanks for your coments, we can not agree with your coments as well as rest of clients staying with us . We agree phone connection is not good in the area as well as most ibiza, the Wiffi is not a high speed connection but perfect for normal use , 100 mb ad we told you , we are doing a full renovation off session, we will love to welcome you againg! sincerelly
Verified

6/10 Okay

Jeroen B.

Disliked: Cleanliness

Amazing villa, stunning views, but it needs some love

I think we were the first people to rent the place after the winter because it smelled really damp when we arrived, this got better over the week as we aired it out. We rented it for work with colleagues so internet was important, it was stable at best and none of our phones had connection at the location so we needed every bit of WiFi that we could use. There was no WiFi anywhere outside of the main living room, in the garden, in the bedrooms or around the pool you are completely without internet. Lot of small things were broken or a bit dirty, toilet seats, showers that maintained hot water for only a few minutes, a bedroom that we didn't use because of a bad smell. Most things could be solved in a day of maintenance work and you'd have an amazing villa with even better views over the Mediterranean with beautiful sunsets every night.
Stayed 7 nights in Apr 2024
Response from VrboOwner on 6 May 2024
Thanks a lot for choosing our villa!, Sorry for the littel issues you fidn in the villa, wich are solved all now! We are sorry, it was raining all week and the humedity and the wether was not good, so many of the probelms like internet happends becouse the rainin. Sorry about these inconvenience. OUr staff did take care already about theser and we hope next tiem you came back you will love the stay as usually everyone daes! Thanks a lot for your coments wich help us improve the sercice, Sincerelly
Archival

10/10 Excellent

Antonio A.

Incredible the beauty of this Villa. Best Summer !

Enjoy !!! It was perfectly clean, with wiffi and incredible pool with the best view. The photos on the website are lovely, but honestly, they don't even come close to capturing the beauty of this Villa. Only 15 minutes form the clubs and beach ! The buttler for the property was incredibly helpful before our visit helping pre-stock the house with all the food and drinks we needed for our stay, we had massage and private yoga classes at the villa. The villa is The layout was ideal for our group of fun Irish ladies; for the ones who wanted to be close to all the fun, there were rooms right off the main living areas, and for those who wanted peace and quiet, there were one rooms in the lower floor (but still with their own terraces and views) that were lovely. Once there, Carlos, the manager was wonderful and great help to all our questions and needs. I would recommend this property to anyone (because it's amazing!). We had a wonderful dinner at magic restaurant La Luna en el Orto restaurant one night just 5 minutes form the villa, but our favorite night by far was the one we had catered at the villa. The sunset from the terrace is breathtaking the best of ibiza.
Response from VrboOwner on 21 Mar 2020
thanks a lot! we loved to have you in our villa
Verified

4/10 Poor

Susan N.

Beautiful view but not luxury

The view from the property is absolutely stunning and it is in a quiet area. The pool was lovely but the house itself was disappointing. The furniture and fittings were tired and whilst the kitchen was new I do not consider Ikea luxurious. Furthermore there was a smell in the bedrooms and bathrooms that was not pleasant. The electricity and wi-fi failed one day but to be fair a workman arrived quickly to repair it and showed us what to do when it happened again. Arrival was easy but the person who let us into the property did not speak english and unfortunately we do not speak Spanish which was not ideal. There was no information at the property apart from appliance manuals. A guestbook with local points of interest would have been a nice touch and just a few essentials eg bin bags, dishcloth. We have been staying in holiday villas around the world for fifteen years and this was definitely not luxurious. There are steps up to the property that elderly people may struggle with. A car is advisable but the local area lovely.
Stayed 6 nights in Oct 2018
Response from VrboOwner on 21 Mar 2020
Dear Susan, I am sorry to hear these coment as we never hear form you any need of anyting during your stay. My staff is 24 hours next to the house to help with anything, i am happy you recived the suport form them, but we never hear anything about the smell form anyone or form you during the stay. I would love to hear form you as i am all time availabel , i do speak english and i respond inmediatly and you got my pone and whats App. I like the idea about the hadbook, and i will preapre for next year! The kitchen is new, it cost 14.000 euros to renew these year, and i feel sorry you do not belive is aceptable. All best Carlos
Verified

8/10 Good

Tammy A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Just short of perfect

The house is amazing. Very spacious and comfortable, the view is incredible, and the pool is fantastic. The only negative point is that there are the bare minimum in terms of essentials: one towel per person and no pool or beach towels. There were no staples of any kind in the kitchen, even though the house is only rented out. We had to buy everything from salt and pepper, condiments, to extra toilet paper and paper towels. Every other house I have rented has supplies left from previous guests, and given the isolated nature of the house the owners should leave all these things. We left laundry detergent, oil and vinegar, etc…. And it is sad to think that whoever comes in after us has to go to the hassle and expense of restocking. I must say that when I asked Antonio for pool towels he dropped some off but there should be plenty in a house that size (and cost). Luckily I had read some previous reviews so I know what to expect but it is still a negative mark. Also, the wifi only works inside the house, so anyone wanting wifi at the pool or the downstairs bedroom has to go upstairs. As we were relying on WhatsApp to make and receive calls this was inconvenient, there is no cell service either. All in all I would definitely recommend the house, just be aware of the limitations and plan accordingly.
Stayed 6 nights in Sep 2022
Response from VrboOwner on 14 Sept 2022
Thanks a lot for staying in our house, and nice review and coments to improve. We loved welcome you! As i told you , we do not offer food or beach towers, but we will take in consideration to add the beach towers for next year as we have amny request, and will do for sure som ewelcome amenitiees now that the covid and pandemia is not so worry! We will do some welcome pack to welcome all cleints, we will advise in the description thanks a lto for your coments and we loved to know you love the stay and the house1 THANKS A LOT , I AM HEAR TO HELP YOU AND ALL THE CLIENTS, THANKS
Verified

2/10 Terrible

Serena R.

Disliked: Cleanliness, check-in, communication, listing accuracy

STAY AWAY!!!!

Upon arrival at 6 p.m., my friends and I found the house in horrific condition— a bug infestation, blood stains on the couch, debris in the yard, no linens on the beds, dirty dishes, and a filthy floor. We documented these problems and have footage of both the maintenance worker and cleaners confirming that these issues were not new.  Also begging us not to document the problems in fear of getting in trouble by "the boss”. Antonio's response to our request for a one-night refund and proper cleaning was dismissive. After 14 hours of travel, we were forced to leave and the house was not properly prepared until 9 p.m. The bug infestation persisted no matter how many times we cleaned, we also had no water on in the house to wash or bathe until 10 a.m. the next day and such severe electrical issues that we could not use any of the appliances in the kitchen to prepare food. Moreover, the infinity pool was in a poor state, lacking sufficient water and with broken tiles.  Eventually we were forced to find a new home to stay and had to front the costs in the hopes of a full refund from Vrbo. I am concerned about how this property was approved on the VRBO platform. We are still waiting for refund and compensation for the inconvenience and additional expenses incurred. Antonio was completely dishonest, extremely condescending, manipulative, evasive and unwilling to help the situation.Make sure to read all past reviews. You will see these are not new complaints..
Stayed 3 nights in Sep 2024
Response from VrboOwner on 3 Oct 2024
Serena , I am very sorry to see these falses report. We treat to give you all our support from the first second but your only intention from the beginning was to cancel asking last Second with full Refound for the rental of the house becouse you ad an accident and broke your leg. As you know cancellation was not refundable but in any case graying to help you we did Refound you almost 70% of the stay traying to help you find another villa with not stairs and closer to ibiza . We wanted the best for you and we did support you from the first second but Lying and saying things that are not true does not give you the right to discredit a house that has nothing to do with what you say and where so many families have enjoyed magical and wonderful stays. With all respect doing false reviews and treating the people the way you do is not correct , treats like you did and act like you did is not honest , but belive is your way . send you all best for future stays
Verified

4/10 Poor

Alexandra A.

Liked: Location
Disliked: Check-in, communication, listing accuracy

Beware: house in bad shape, not as high end as advertised - but with a view

Unfortunately the house and accommodations were not at all to the standards of paying a house for this cost. 1. Communications with Carlos or Antonio were very slow 2. It took 45 minutes to get into the house - Antonio not answering, we did not have the phone number of Teresa and or no indication of what to do upon arrival 3. Be ready when you get in, there is nothing. No salt, pepper, olive oil or coffee. A bare minimum of toilet paper and a very small shower gel per bathroom 4. There are no pool or beach towels. Luckily enough, after asking, they were able to provide us with a few pool towels for the group 5. The water of the pool is not in great shape, they had to come a few times to clean and put in some chlorine 6. You can clearly see that the house is not being taken care of. Mold on the floor outside, mold inside the house, the walls are not clean, there is dirt and even dry blood. There are wholes in the wall. Spot lights on the ceiling are pretty much holes 7. There is no sound system 8. There is no outside BBQ. Understanding that apparently we can not use BBQ outside in case of fires. But what about an electric or propane BBQ? 9. The kitchen, is quite small but functional. However, missing some serving platers. 10. They could also install a potable water fountain instead of having to purchaser water 11. You have to park your car outside, because their gate is broken. No issues in parking a car outside but it simply shows the lack of care they put into the house. 12. Decoration: the bare minimum *Positive: 1. Beautiful and breath taking view 2. Access (walking of course) - to isolated beach creaks 3. Teresa, the house keeper, is very nice and does her best to accommodate us with the limited supplies she has. Overall, we would not recommend this place at the price that it is listed.
Stayed 7 nights in Aug 2022
Response from VrboOwner on 6 Sept 2022
Dear Alexandra, 1st, thanks so much for staying with us!, we really apreciate. We are sorry, you made these review with these coments wich we can not be agree. The comunication with you was inmediate, we respond just 5 maximum minutes after geting your whats apps, only one day it took me 2 hours to came back to you becouse i was flying. As the listing and house descriptions, salt, oil, peper, wine or any other food, cleaning materials or beach towers where not provided in the villa, you have to buy as all people renting the villa. We are happy to take in conisderation to offer amenities for next year but when you book it was not offered. We explane it before you arrive about it. In any case we complementary give you some of our own towers as you know to make you the best stay. We are not an hotel, we are a rental villa for holidays. We did offer and give you tthe 1st 2 sets of toiler payper as well. Mineral water is not provided as well, all clients has to buy for their private use. We are sorry, we do nto have any fountain to drink the water, We apologizes, but we rent our villa as we offer online, none of your complianes where listed in our villa. We are sorry you penalize us in the review for not giving you all extra services we do not offer and you wanted to have it for free. I am really sorry! but we will take it in consideration to offer with an extra fee for people who request. By other hand we are happy to hear you enjoy the stay besides all these coments. Thanks a lo for coming to ibiza, have a nice fly back Sincerelly

About the host

Hosted by Carlos A.

Host profile image

I'm an architect and I built this wonderful villa few years ago to spend summer in Ibiza with my family. I love decoration and all little details of the villa I've been made to make our stay there as comfortable as possible. Now I built an other villa in another area of the island so I rent my family house. I've been spending all my life travelling all around the world, I love all different cultures and I am happy to offer my house to people who can enjoy the island. From the villa you will appreciate incredible views that will make you feel in paradise. I hope you can enjoy our family summer house in Ibiza.

Why they chose this property

The best views form Ibiza are here! I love this unique place for the pace and incredible location. My family and friends love to came here anytime. Very easy road to came here. Just 19 km, 15 minutes form the Ibiza town and all restaurants and Bars, out of busy Ibiza but very close to all places. Beach is just 5 minutes from the house, but you can see the best sunset in the middle of the sea from all parts of the house.

What makes this property unique

5 ensuite bedrooms, 5 full bathrooms and 2 toilets for 10 to 12 people.Located just 19km from the capital of Ibiza (15-20 minutes by car), 350 meters from 2 pebbled creeks . Supermarket 5 minutes drive form the house, one restaurant just 3 minutes walk and many others just 5 to 10 minutes drive. The development's own 2 private beaches are 5 minutes from San Miguel Beach and 10 minutes from the most famous and beautiful beach of Benirras. Private big Swimming pool and big terrace-garden exclusive area for the Viila. The house is set on a cliff surrounded by a beautiful pine forest in the island's most beautiful area, a privileged environment with the best sunset views from any room of the house. You'll love it!
Supermarket just 5 minutes form the house, great walking excurtions. Private and exclusive. All type of small details. Luxure villa with big two terrazes and exclusive gardens areas looking to the sea Unique, Highest Quality-Luxury-the Finest Facilities www.luxuryvillasibiza.org

Languages:

English, French, German, Italian, Spanish, Portuguese, Russian, Dutch

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