This review comes from a trusted partner site and has not been verified.
2/10 Terrible
Charles G.
11 Dec 2023
Dirty Property and Terrible Management Company
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed here from May 7th-14th 2023 with our entire family and can provide you with an accurate and detailed review of the property. Please know that this is more a reflection of the management company and the terrible job they did than the house itself or the homeowner. We rent beach houses all the time and have normal expectations of typical wear and tear, etc.Let’s start with what is great about this house. The location is excellent, right in the heart of Destin and the views are amazing for lack of a better word. The home itself, while dated, is spacious and beautiful. That is about all you can say that is good.Below was our experience at the house:1. We arrived on Sunday 1 hour prior to check-in time. I had my father-in-law with me who is handicapped. I called Benchmark and asked if we could go ahead and enter the property since it was hot outside and the home looked vacant and ready. They informed me to do that would cost $65.00. I said that was a bit ridiculous but okay. They then informed me that they had not completed the final inspection so that we could not enter. I felt relieved that someone was going to come look and make sure everything was ready and accepted the situation.2. The trash out front was jam packed full of trash when we arrived and smelled terrible. The cans were not brought to the road, and we ended up having to haul the trash from the previous guests to the road.3. While waiting I walked around to the back of the home to look at the view and the pool. The pool was completely full of sand, trash, and dirt. I showed the lady completing her inspection and she told me that it should have already been cleaned, that she was sorry and that she would get someone to come clean it asap.4. The next day no one had come to clean the pool, even after calling and emailing and texting them. Obviously with young kids they wanted to use the pool. I took it upon myself to contact a company who c
