4/10 Poor
Karen H.
21 Sept 2022
Liked: Location
Disliked: Cleanliness, check-in, listing accuracy
Wish we would have stayed home.
This trip was for and with our 93 year old mother. When we got to the condo and unpacked, sat down and started to turn on the TV for mom, NO REMOTE, we looked all over the place. I called the office there closed, so I left a msg. (Tuesday evening) so no TV for mom. The TV in her room did not work for that TV. The one in the second bedroom was ok, I guess she could have sat on my sister's bed and watched TV and the nice view on the walkway, not the beach on the other side of the condo. When it was time for bed mom and my sister went to there rooms and I pulled out the sofa. 1/2" of dust and some kind of candy under it. The next day, ready for a shower my mom pulled back the shower curtain and call me and my sister in there. Mold at the bottom of the shower. We had to take her to my sister's room and help her over the tub so she could wash herself and this had to be done 3 times. My sister found more mold and filth in her bathroom. I hope you can help us recover some of our wasted $$$. Thank you for any help you can give.
Karen H.
Stayed 6 nights in Sep 2022