4/10 Poor
Katherine D.
4 Mar 2025
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Is there such a thing as cockroach PTSD?
I armed myself with a Swiffer so I could kill cockroaches from a distance. There were stains I cannot unsee mainly because I discovered them after I had been sleeping on them only separated by a fitted sheet or a pillowcase. It was advertised as having brand new stainless steel appliances. The appliances were streaked and crusted with food and there were a few rust spots not to mention a few dead cockroaches in the bottom of the refrigerator. I had to move out for two days while VRBO had the owner fumigate the place and hire someone to deep clean. The cooktop still had burnt on crust ringing every burner and I found one more pillow that one side was completely saturated with something brown. And I was still killing cockroaches with the Swiffer. I had begged VRBO to get me out of the situation and their offer was a refund of just a little over half of what I paid for my 67 day stay. Unfortunately, I had only been there 17 days so the offer was unacceptable. Thus the fumigation, deep clean, staying at a hotel for two days, and coming back and cleaning all the dishes, silverware, linens, etc because based on the crusty stovetop, I was not 100% convinced a deep clean had taken place after the fumigation.
Katherine D.
Stayed 67 nights in Dec 2024
