Forestport Home w/ Access to Otter Lake

Thank you so much! I’m so glad you enjoyed the new couch. We truly appreciate reviews with constructive feedback, as they help us continue improving the home and making each guest’s stay as comfortable as possible. Over the past year, we’ve made several updates, including replacing many of the windows, installing new interior doors and a new front door, and adding a new split unit for heating and air conditioning. We make it a priority to complete additional improvements each winter during the off-season. There are tailgate chairs available in the screened porch off the kitchen, and we do plan to add more seating around the fire pit for future stays. The front light is a motion sensor light because it gets very dark in the area, and it’s there primarily for guests’ safety. It means so much that you chose to stay with us again this year. We truly appreciate your continued support and look forward to welcoming you back next season!

From the Owner: "Each bathroom is stocked with a roll of toilet paper to start, along with a roll of paper towels in the kitchen. Any additional supplies beyond that are provided by the guest. While we currently don’t supply toiletries, starting next season, we’ll be offering shampoo, conditioner, body wash, a trial-size bar of soap, and hand soap for added convenience.For reference, the road where the house is located has a 40 mph speed limit."

The right vacation home is everything, and we’re sorry this one didn’t meet your expectations. We followed up with the homeowner after reading your review, and they wanted to share the following:- We have a landscaper who maintains the property weekly and recently trimmed the bushes, but we’ll follow up to ensure the porch and entry are always welcoming.- While we haven’t had past reports of a musty smell, we’ll have our cleaning team and maintenance check so the home feels fresh for every guest.- The house was built in 1920, so the creaking stairs are part of its character, but we’ll continue to monitor for safety and comfort.- Mattress and pillow comfort can be subjective, but we do refresh pillows and comforters regularly. The home is also always meant to be stocked with dish soap, sponges, a roll of paper towels, and one roll of toilet paper per bathroom to get guests started.We appreciate your feedback as it helps us continue improving, and we’re confident that future guests will enjoy excellent experiences here.

Hi Tricia, we’re glad to hear you found the home clean, spacious, and comfortable. After reviewing your feedback with the homeowner, they’d like to share the following:- The home, built in 1920, has a unique layout that adds to its charm and helps bring families together.- A new split A/C unit with two heads cools the upstairs and main living area, and each bedroom includes a free-standing fan for added comfort.- Toiletries are not provided, as clearly stated in the listing.- I’ll follow up with my cleaner about the screened porch; since it’s exposed to the elements, I may consider updates—this is the first time it's been mentioned.Thank you for sharing your experience—it helps us continue to provide the 5-star stays we’re known for!

Hi Stephanie, we followed up with the homeowner after reading your feedback, and they wanted to share the following: - The home was built in 1920, however, we’ve done numerous updates, and the home is well maintained. We take the accuracy of our listings seriously and can confirm the pre-stay email sent before arrival states to please take all trash with you when leaving since there is no local garbage pick up. We're sorry if this caught you off guard. - Considering the home is located in a natural wooded area, mice can be prevalent in the woods and occasionally enter if doors are left open. We have ongoing pest control that manages and protects the home from these issues. We also have yet to receive a complaint regarding the front door and we can confirm it works as it should. - As seen in the listing photos, there are two steps to the front porch, and we do not advertise a railing. Guests are encouraged to book a vacation home that best suits their needs. Also, the upstairs bathroom does not have a lock on the doorknob, however, it has a wall type of lock to securely lock the door for privacy. - Additionally, the maintenance team has also reported there are no issues with the paint or tile work. Also, every lamp, TV, or electronic device has a designated spot in the home to be plugged in, so previous renters may have moved stuff around. -The stairs do squeak slightly as the home was built in 1920. We have plans to install a handrail on the stairs shortly. We are also having new windows installed before next summer. Our kitchen is well stocked to accommodate 16 guests. We do understand being able to cook during your stay is important to most guests. - We have addressed your concerns regarding cleanliness with our local team to ensure that this issue does not recur for future travelers. We have never experienced problems with bad odors and I can assure you there is absolutely no open sewer pipe in the basement. - While we do regret our home was not up to your expectations, we are happy to share that no issues were reported by the guests who stayed the following weekend. We are accustomed to providing five-star experiences and have worked very hard to provide a clean and comfortable place for guests to enjoy. We will continue to do all we can to provide the best possible stay for our guests!