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10/10 Excellent
Marc
1 Aug 2023
We would not hesitate to book with you again.
Although there is a ‘digital guide’ through a QR-code in the apartment, We personally think that a traditional paper booklet with some general info would be easy to use and very useful.
It could for instance contain a city map, a map of the neighbourhood with indication of where the nearest supermarktspharmpacies are (with opening hours because they differ in each country), and with indications of which bus lines to take to the city center, where the busstops are and indications of where the big garbage containers are + explanation of the colour codes
Also, how to get the airco started and stopped, how to lower the awning on the terrace (we did not know there was a remote control)
Just general info like this, a person who coms to Sanse and the appartment for the first time, does not know all of this.
Finally, only good words for the customer service by The Rentals Collection because they answered all our questions quickly, politely and patiently 😊.