6/10 Okay
Kimberly G.
28 Feb 2024
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
Nice enough apartment but bad check in
Despite the description saying that the check in for this apartment is by code and to go right to the unit and someone will meet you, upon booking I received a message that actually I had to go to the welcome center to pick up the keys. When check in time came closer, I looked up the address of the welcome center and was dismayed to find it was 1km away from the apartment!! The management company was not helpful in accommodating alternative arrangements - their “after hours” key pickup spot was only a couple blocks away from the apartment, but they would not accommodate the compromise to pick up there instead. We arrived to the city down at the river and had picked that apartment specifically for the vicinity to the ferry, so needless to say doing 2km round trip with luggage just to get the keys was super annoying. Never had anything like this with any vacation rental before.
If you can live with the super inconvenient check in, the apartment is nice enough. Great location, the balcony is tiny though, and idk if this is all the time but the neighbors were loud and late partiers. But this would be a much better review if they would just get a key code door!
Kimberly G.
Stayed 3 nights in Feb 2024
