2/10 Terrible
Katy W.
20 Apr 2025
Absolutely Awful - DO NOT STAY !!!
Despite numerous attempts to bring several issues we had with the Villa, such as - TWO broken and unusable showers, unusable BBQ, the discomfort of only having one flat/cheap pillow to which we had many nights of no sleep, broken kitchen appliances to your attention during our stay and not a single one of these issues was resolved, every time the company lied and said they had passed to the "relevant" people - when in fact this did nothing at all. This complete lack of action significantly impacted our holiday and caused considerable stress and frustration.We also brought to their attention that one of the security cameras on the property appeared to be directly focused on the swimming pool area. This is concerning, but more alarming by the fact that the camera seemed to be following the movements of my children, who were often only wearing swimwear around the pool. This is an invasion of our privacy and is completely inappropriate, particularly where children are concerned. The idea that a security camera might be recording and tracking my half-naked children is deeply disturbing and frankly, made us feel incredibly uncomfortable and violated in what should be a private holiday setting.Do not stay at this villa or book through algarve vacations - it will honestly ruin your holiday!!
Katy W.
Stayed 7 nights in Apr 2025