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Gulf-Front in Seacrest, 1st Floor & Stunning Views + Free Attraction Tickets!

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Mistral 6 Balcony with gulf views
Mistral 6 Living Area with gulf views
Mistral 6 Boardwalk to the beach
MST06 Beach Area
Mistral 6 Living Area with gulf views

Reviews

8.4 out of 10
Very good
1 bedroom1 bathroomSleeps 668.7 sq m

Popular amenities

  • Ocean view
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Seacrest, FL
  • Place, Seacrest Beach
    ‪1 min walk‬
  • Place, Alys Beach
    ‪8 min walk‬
  • Place, Deer Lake State Park
    ‪11 min walk‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪32 min drive‬

Rooms & beds

1 bedroom (sleeps 6)

Bedroom 1

1 King Bed

Other Space 1

1 Double Sofa Bed and 1 Single Bunk Bed

1 bathroom

Bathroom 1

Bathtub or shower · Toilet

Spaces

Deck or patio
Kitchen
Balcony
Dining area

About this property

Gulf-Front in Seacrest, 1st Floor & Stunning Views + Free Attraction Tickets!

Located on the high dunes at Seacrest Beach, this updated ground floor Gulf-front condo has stunning views. Watching the sunset from the balcony is the perfect way to end each day. Mistral 6 can sleep up to 6 guests with a king bed, twin hall bunks, and sofa sleeper.

You're welcomed with beautiful turquoise views the minute you walk in. The kitchen opens onto the living and dining area so you're always able to take in the blue views. Dine inside at the table for 4, grab a snack at the kitchen peninsula, or head out to catch some Gulf breezes on the patio dining set.

Mistral:
Enjoy easy access to the beautiful beach walkover with a stay at Mistral. Put your toes in the sand in just minutes. The quiet beach area offers families a special vacation getaway, yet it's close to great shopping and restaurants. The complex is located between Rosemary Beach and Seagrove Beach allowing for swift access to a variety of shopping and dining venues spread out along the coast. The 19-mile paved bike path that parallels the entire length of the scenic Highway 30A is conveniently located in front of the building.

Your stay at Mistral 6 comes with Xplorie’s best activities! one ticket per day, per activity! (over $800 in nightly value) Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!

* Parking for 1 car.
* Saturday to Saturday rental in Summer season.

Disclaimer: Please be advised that the Mistral complex will be undergoing construction through spring. Some noise or disturbances may occur during this time, and we appreciate your understanding.

A Benchmark welcome bag and initial starter kit of amenities are provided for all guests. For the kitchen this includes: 1 roll of paper towels, 1 dish sponge, 1 dish soap, 2 dishwasher pods, and 1 liner for each trashcan. For each bathroom it includes: 1 roll of toilet paper, 1 set of soap/body wash/shampoo/conditioner/lotion. For towels you will receive: 1 body towel/1 washcloth per guest and 2 hand towels per bathroom, plus 2 washing machine pods.

Add dates for prices

Amenities

Kitchen
Washing machine
Dryer
Free WiFi
Air conditioning
Outdoor space

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Panama City Beach

Located in Seacrest, a neighbourhood in Panama City Beach, this condo is near theme parks and on the beach. Frank Brown Park is a popular attraction and the area's natural beauty can be seen at Alys Beach and Rosemary Beach. Sundog Books and Eden Gardens State Park are also worth visiting. Jet skiing and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hunting nearby.
Map
Seacrest, FL

What's nearby

  • Seacrest Beach - 1 min walk - 0.1 km
  • Alys Beach - 8 min walk - 0.7 km
  • Camp Creek Lake - 10 min walk - 0.9 km
  • Deer Lake State Park - 11 min walk - 1.0 km
  • Camp Creek Golf Club - 4 min drive - 3.2 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 31 min drive

Restaurants

  • ‪The Big Chill 30A - ‬3 min drive
  • ‪Ambrosia - ‬5 min drive
  • ‪Fonville Press - ‬3 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Amavida - ‬5 min drive

Frequently asked questions

Is Gulf-Front in Seacrest, 1st Floor & Stunning Views + Free Attraction Tickets! pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Gulf-Front in Seacrest, 1st Floor & Stunning Views + Free Attraction Tickets!?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Gulf-Front in Seacrest, 1st Floor & Stunning Views + Free Attraction Tickets! on 14 July 2026 start from AU$440, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gulf-Front in Seacrest, 1st Floor & Stunning Views + Free Attraction Tickets!?

On-site parking is available at the property.

What time is check-in at Gulf-Front in Seacrest, 1st Floor & Stunning Views + Free Attraction Tickets!?

Check-in begins at 4:00 PM.

What time is check-out at Gulf-Front in Seacrest, 1st Floor & Stunning Views + Free Attraction Tickets!?

Checkout is at 10:00 AM.

Where is Gulf-Front in Seacrest, 1st Floor & Stunning Views + Free Attraction Tickets! located?

Nestled on the beach, this Seacrest condo building is within a 5-minute walk of Seacrest Beach and Alys Beach. Deer Lake State Park and Camp Creek Lake are also within 15 minutes.

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 28 out of 58 reviews
Rating 8 - Good. 17 out of 58 reviews
Rating 6 - Okay. 9 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 4 out of 58 reviews

8.6/10

Cleanliness

9.8/10

Check-in

8.4/10

Communication

10/10

Location

8.8/10

Listing accuracy

Reviews

From a partner site

10/10 Excellent

Virginia S.

Girls Trip

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the location! Just steps from the beach. The house needs some updates but they do a nice job with what they have.
Response from VrboOwner on 20 June 2025
Thank you for your review! We are so glad to hear you loved the location with it being just steps from the beach really is hard to beat. We appreciate your honest feedback about the home as well. While we are glad you felt we re making the most of the space, we will definitely keep your comments in mind as we continue looking for ways to update and improve the property. We hope to welcome you back again soon for another beachside stay! Regards, Benchmark Management
Verified

10/10 Excellent

kirra m.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great space, great amenities, and close to beach

This property has a great space and everything we needed. It was very close to the beach! The balcony in the room was very spacious. The only negative is the hotel next door was super loud!
Stayed 4 nights in Mar 2025
Response from VrboOwner on 26 Mar 2025
Hi Kirra! Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the spacious accommodations and found everything you needed during your stay. It's fantastic that the proximity to the beach added to your experience. We appreciate your feedback regarding the noise from the neighboring hotel, and we will look into ways to address this for future guests. We hope to welcome you back soon for another relaxing getaway! Sincerely, Benchmark Management
Verified

10/10 Excellent

Janice B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great getaway

What a beautiful property on a quiet stretch of beach. Beautiful view. The rental had everything I needed!
Stayed 6 nights in Dec 2024
Response from VrboOwner on 14 Jan 2025
Thank you for your kind words, Janice! We are so glad you enjoyed the beautiful view and peaceful location. It is wonderful to hear the rental had everything you needed. We look forward to welcoming you back soon! Kind regards, Benchmark Management
Verified

10/10 Excellent

Virginia S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Summer Trip

It was all we were looking for! We had a great time!
Stayed 4 nights in May 2024
Response from VrboOwner on 23 June 2024
Virginia, thank you for your wonderful review! We are delighted to hear that your experience with us met all your expectations and that you had a great time. We look forward to welcoming you back for another enjoyable stay. Warm regards, Benchmark Management
Verified

10/10 Excellent

Jacque M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Winter treat

The condo was just as pictured and the beaches in the area are beautiful. Brought our dog with us to see how she would do for a road trip since the condo was pet friendly. Found out on day 3 that the beach was permit only for dogs for resident families. But with plenty of walking and bike trails we took her there. We had a great trip.
Stayed 7 nights in Feb 2025
Response from VrboOwner on 12 Feb 2025
Thank you for your review Jacque! We are so glad to hear that you enjoyed the condo and the beautiful beaches in the area. It sounds like your pup had a great time exploring the walking and bike trails! We appreciate you choosing to stay with us and hope to welcome you back for another wonderful trip in the future. Safe travels! Regards, Benchmark Management
Verified

10/10 Excellent

Jason M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Vacation 2021

Excellent place to stay, the unit was very clean and we had no issues while we was there.
Stayed 7 nights in Jul 2021
Response from VrboOwner on 19 July 2023
Hi Jason, Thank you for sharing your feedback on the Mistral condo. We were so happy to have you and are so grateful for your response. We do our best every day to bring our guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Estelle H.

Dreamlike

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The view from the balcony was amazing and unforgettably dreamlike. I can't wait to book again in the summer, highly recommend the place. Very clean and comfortable and conveniently located near all the hot spots!
Response from VrboOwner on 2 Jan 2025
Thanks for staying with us at this unit Esther. We are thrilled that you loved the view from the balcony as it is truly beautiful! Thanks as well for highlighting the cleanliness of the unit; as we truly do our best to ensure that our units are properly maintained. We are also pleased that you loved the proximity of the unit to the local hot spots! We do hope we can welcome you again soon for another lovely vacation experience! Thanks again for booking with us! Regards, Benchmark Management
From a partner site

8/10 Good

Vicki J.

Nice place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The management company is very responsive. It was a nice unit with beautiful views
Response from VrboOwner on 12 Sept 2024
Thank you for your kind words. We are pleased to hear that you enjoyed the unit and its beautiful views. We always strive to provide responsive service, and it is rewarding to know that it made a difference in your stay. If you have any further feedback or need assistance in the future, please feel free to reach out. Sincerely, Benchmark Management
Verified

10/10 Excellent

Kim A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Right on the beach

Perfect place for my husband and I, right on the beach. We love staying less than 1 mi from the cutover to US 98 and the new Publix. There are a lot of steps to get to/from the beach, but it is true of every beachfront property we have stayed in this area.
Stayed 7 nights in Aug 2023
Response from VrboOwner on 16 Sept 2023
Thank you, Kim, for taking the time to share your feedback! We're delighted to hear that you and your husband had a wonderful stay with us. Our beachfront location is indeed a special feature, and we're thrilled to know that you appreciated the proximity to the cutover to US 98 and the new Publix. We understand that the steps to the beach can be a bit challenging, but we're glad you understand that this is common for beachfront properties in the area. Your comfort and enjoyment are important to us, and we hope to welcome you back for another beachfront getaway in the future. Thank you for choosing us for your stay! Regards, Benchmark Management
Verified

8/10 Good

Tricia P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Pleasant

Location was great! Wish the bushes didn’t hide the beach but a great view of the water. This condo could use some updating (bathroom for sure), add & replace hooks for towels & such. Overall good place to stay.
Stayed 3 nights in May 2021
Response from VrboOwner on 19 July 2023
Hi Tricia, Thank you so much for taking the time to share your experience. We value your feedback! We are pleased to hear that the property was to your liking and it suited your needs well. I will pass along the suggestions for the bushes and the updates to the bathroom. We hope to have you come stay with us again soon! Sincerely, Benchmark Management
Verified

2/10 Terrible

Rosa C.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

View Great

No Internet. Needs paint, new bed, new sofa, all new kitchen utensils, new lighting.
Stayed 7 nights in Oct 2024
Response from VrboOwner on 28 Oct 2024
Thank you for staying with us and for your valuable review. We truly appreciate your feedback. We apologize for the internet issues you experienced. While most of our properties have internet access, service can sometimes be affected by factors beyond our control, such as weather and device compatibility. When guests report internet problems, we always attempt to troubleshoot first. If that doesn’t resolve the issue, we reach out to the relevant internet provider. However, since they are a third party, we cannot control their schedule. We are actively working with them to enhance our internet service, as we understand its importance to our guests. We also appreciate your comments regarding the paint, bed, sofa, lighting, and kitchen utensils. Your feedback is invaluable and helps us address areas needing improvement. We hope to welcome you back soon for a much better experience. Regards, Benchmark Management
Verified

8/10 Good

Miranda N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

We had a great stay! The Mistral is in a great location, right in the beach and nestled between Rosemary Beach and Seaside. My only complaint is the bushes off the back porch could use a trim. You can’t see much of the beach from the porch because the bushes are overgrown. But overall, a great stay!
Stayed 3 nights in Aug 2021
Response from VrboOwner on 19 July 2023
Hi Miranda, Thank you for sharing your feedback on Mistral Condos. We were happy to have you and are so grateful for your response. we have passed on your comments on the bushes off the back porch, which seems to be an easy fix and request. If at any time you are staying with us and there is something we can do to make your stay better please let us know. We work hard each and every day to bring our guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Rob M.

Terrific Condo

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We return year after year to Mistral and 30A because it's simply wonderful. The condo is comfortable and has everything you could want in a vacation rental.
Response from VrboOwner on 20 Nov 2023
Hi there, we are so happy to hear that you enjoyed your stay with us at Mistral. We do our best to maintain these properties and to provide our guests with a lovely beach vacation experience as such we truly appreciate this feedback. We hope we can welcome you to stay with us again for another amazing beach vacation experience. Thanks again for choosing to stay with us! Regards, Benchmark Management
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Thank you!

We had a great stay! My only advice would be to have a few more utensils/cooking items like measuring cups and spoons and some plastic drinking cups (instead of only glass ones). But otherwise, everything was great. Thank you!
Stayed 4 nights in Oct 2020
Response from VrboOwner on 19 July 2023
Thank you so much for your feedback! We are so glad that you enjoyed your stay in Mistral 6! We will pass the recommendations about the utensils and kitchenware along to the correct department for review. Mistral 6 is certainly a great unit, we hope that you'll stay here again! Thank you, Benchmark Management.
Verified

6/10 Okay

Karen S.

Liked: Check-in, communication, location

Tired

The view was stellar. Beach was great. But the property was worn. Many rusty fixtures and the dryer door had to be taped shut to work.I assumed a ‘first floor’ condo would not have stairs (10) to unit. Would have appreciated a more thorough description. Had issues with cell service and was misinformed about wi-fi code and had to communicate back and forth on text to rectify.
Stayed 8 nights in Feb 2025
From a partner site

6/10 Okay

Sheron C.

Condo fine, Benchmark not so much!

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo was good, tough with only one bathroom. phone service only outside the condo - very frustrating Did not enjoy the experience with Benchmark! Everyone we talked to was rude and in a hurry. We had used Garrett Realty for 25+ years and were treated very well, so sorry to see them being taken over by Benchmark!!
Response from VrboOwner on 6 Dec 2023
Hi there, thanks for staying with us at this unit at Mistral. We also thank you for providing this feedback. We are happy to hear that you found the condo good. In regards to the bathroom, please note that all our listings highlight the number of bedrooms and bathrooms we have at each unit and highlights this unit as a one bedroom one bathroom. We are so sorry that you experienced issues with phone service. We have not received any reports regarding this before, however we will reach out to the relevant parties to make the necessary checks. In regards t our customer service, we do pride ourselves on providing excellent customer service. We are terribly sorry that you did not have a good experience with the team. We have measures in place to ensure this does not happen again. Please know that customer satisfaction is our priority! and your feedback will help us improve the quality of service provided to all our valued guests. We are committed to delivering the exceptional stay we know we can. We hope to see you again soon! Regards Benchmark Management
From a partner site

10/10 Excellent

Sally B.

Oceanfront happiness

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I really wanted an ocean front property last minute and this was the only place I found. It was a lovely unit and outside area outstanding. We could go from our deck to the beach. I am always wary of having people above me. There was some upstairs noise that woke me up twice but mysteriously went away the remainder of day and night. I would definitely stay again, and possibly look for a top unit. The kitchen had every thing we needed and we cooked in every night. Rhe sliding glass door was heavy but who cares?
Response from VrboOwner on 6 Dec 2023
Sally, Thank you for sharing your experience! We're thrilled you enjoyed the oceanfront unit and the outstanding outdoor area. We look forward to welcoming you back, perhaps in a top unit next time! Regards, Benchmark Management!
Verified

10/10 Excellent

Nazia K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

We had a great stay. This was our third time at Mistral, second time with Benchmark, and first time at this particular unit. Two adults and two kids, 5 and 7. We pick Mistral for the floor plan and location. You can’t beat walking out on deck and the stairs to the beach. The unit was nice and clean. Kitchen was well stocked with cooking essentials. My only request is that they add hooks behind the bathroom and bedroom doors to hang bath towels, pajamas, etc. Having some hooks would have made things more convenient and neat. Benchmark was great and responsive. The sliding door and screen weren’t easy to open and close and when I called it in, they sent someone out in two hours to check on it. Since it wasn’t an emergency, two hours for it wasn’t a big deal.
Stayed 4 nights in May 2022
Response from VrboOwner on 19 July 2023
Nazia, We are delighted that we have provided you with a 5-star vacation and hope to continue doing so! We regret any inconvenience the sliding doors may have caused and, are extremely humbled that we resolved the issue promptly. Our Mistral 6 unit is always a great pick for sunset lovers, as the coming up and the going down of the sunset is breathtakingly beautiful to watch from the balcony! It was a pleasure hosting you, and we anticipate your next beach vacation with us! Sincerely, Benchmark Management
From a partner site

6/10 Okay

Hallie H.

Worked For Us For A Last Minute Stay—Needs Work!

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The location was great and made up for all the other things that weren’t. We didn’t have wifi the entire time and “they were still working on it” at the end of our stay. We needed to get some work done while we were there and had to use our phones as hotspots instead which had very spotty reception in that area. That also meant that we couldn’t watch any streaming services on the TVs. The back sliding door does not lock and you have to use a wooden stick to jam in the door at night. The bathroom needs a major update and deep clean. It worked for us in a pinch but it wasn’t a place I would recommend to others. I enjoyed the location and would probably seek another unit in that complex instead.
Response from VrboOwner on 23 Oct 2024
Thank you for staying with us! We are glad to hear you enjoyed the location. However, we apologize for the inconvenience with the inoperable Wi-Fi. While most of our properties offer internet access, we cannot guarantee connectivity due to factors such as service from an outside vendor or issues with personal devices. If the internet is down, we will do our best to troubleshoot and contact the relevant third-party provider, but please understand that we have no control over their schedule. We wish we could have resolved this sooner. We also apologize for the issues with the sliding back door and will ensure this is addressed for future stays. Your feedback regarding the bathroom has been noted, and we will make the necessary checks and adjustments to prevent these issues in the future Regards, Benchmark Management
Verified

8/10 Good

Michael F.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Beach getaway

Great location and views of the gulf! Very unhappy with benchmark managing company’s communication and willingness to fix our internet issues. We stayed for 10 days and did not have internet the entire time. I messaged benchmark the first day and they never attempted to fix it and ultimately ended up just ignoring my messages the next 4 days. Initially they told me it was an area wide issue however every other unit had internet that I spoke with (made several friends). Very unprofessional and ended by telling me I should contact the internet provider directly. I had no idea who this even was and if did very unlikely they would have assisted me as a renter without any account information. Terrible service from managing group and as a owner of a rental property myself I would be very displeased with them treating my guest this way
Stayed 10 nights in Jul 2024
Response from VrboOwner on 30 Aug 2024
Hello Michael, Thank you for your feedback. We’re sorry to hear about the internet issues and communication difficulties you experienced. We take your concerns seriously and will address them with our team to ensure improvements. We apologize for the inconvenience and appreciate your understanding. Best regards, Benchmark Management
From a partner site

8/10 Good

Barbara K.

Great spot on the beach!

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo is in a great location on the first floor and right on the beach, just a walk down quite a few stairs since these condos are built on a dune. It's also on a quieter part of 30A which we really liked. Public access to the beach runs right along side the building but this was never a problem. In fact, although there were families with children staying in other units it was rare that we heard anyone. It was wonderful to hear the waves breaking on the shore right from our patio door. It was a joy to be able to walk along the beach and watch the sunset every evening. The bed needs an upgrade - it was OK but not the most comfortable. This property was great for 2 people but I wouldn't recommended it for more than 2 adults. The bunk beds are more suitable for children. The information provided by Benchmark Management was not up to date which led to some confusion when inquiring about beach service. Both cell phone and internet service was spotty. Overall we really liked enjoyed our stay and would stay in this area again.
Stayed 5 nights in Mar 2022
Response from VrboOwner on 19 July 2023
Barbara, We appreciate you taking the time to review your trip with us at Benchmark Management. We are glad you enjoyed our property and its location, but we are sorry to hear you experienced a few issues with the internet and beach service during your stay. Our records show that we were never contacted regarding those issues. We always recommend contacting us if you have any questions, we would be glad to assist in making your vacation pleasant and hassle free! We hope you choose to book with us again at Benchmark Management, we would be glad to have you. Sincerely, Benchmark Management.
From a partner site

6/10 Okay

Barbara F.

Great location for a Condo that needs updating

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The location on Seacrest beach was beautiful! But here is my list of Pros and Cons:Pros: The location in proximity to the beach was amazing!The condo was clean and had a strong smell of bleach on arrival. The bed was comfortable. The Living Room area was comfortable with lots of places to sit and relaxThe Kitchen had plenty of dishes, cups, silverware etc.Lots of bath towels!Cons:The metal framed bed was squeaky. The floor of the bedroom closet was full of extra decorative items so there was almost no room for shoes or storage of suitcases.The WiFi signal was moderate in living area and multiple devices we had we would have to go to bedroom to to re-establish WiFi connection. Plus Internet was slow some of the time. Also be aware that if you have Verizon cellular service, there was no signal inside condo. Had to go out on porch or front door to get signal. This is not fault of condo owner. Even restaurant in Seaside had no Verizon signal inside. Only a drip coffee maker and very tiny old toaster in the kitchen.Bring your own kitchen and bathroom hand soap, toilet paper, tissue paper and paper towels. We’ve never stayed anywhere around the world where these supplies were so “skimpy”Also bring all of your own food prep items, even salt and pepper. There was none of these items in the condo. Cleaning staff showed up at 8:45 to clean the day of our departure.
Response from VrboOwner on 23 Oct 2024
Thank you for your thoughtful review! We are delighted to hear that you enjoyed the location and found the condo clean and comfortable, especially with the proximity to the beach. It is great to know that the living room area provided ample seating and that you appreciated the fully stocked kitchen and supply of bath towels. We appreciate your feedback regarding the bed and the closet. We will look into both matters to ensure future guests have a more comfortable stay. We also understand your concerns about the Wi-Fi connection and will investigate ways to improve the signal. Although we cannot control the Verizon cellular signal in the area, we are sorry for the inconvenience this caused. While we do not provide condiments like seasonings like salt and pepper, we will look into possibly replacing the toaster. Lastly, we apologize if the cleaning staff arrived earlier than expected. We will review our departure procedures to ensure they align with guest comfort. Thank you again for your stay, and we hope to welcome you back in the future! Sincerely, Benchmark Management
Verified

2/10 Terrible

Cody J.

Liked: Location
Disliked: Cleanliness, communication, listing accuracy

Worst condo we've ever stayed in

We have stayed at Mistral condos for the last 4 years. Each condo in previous years have been amazing. Mistral condo #6 was far from amazing. First off, the communication with Benchmark management company was about the worst customer service i've ever dealt with. Now let's get to the problems with the condo. We had ants and roaches crawling everywhere. They were crawling in and out of the vents, up and down the walls, on the furniture, all over the kitchen and in the bathtub. The sliding glass patio door that went out back to the beach was near impossible for my wife and kids to open. The rollers were rusted and broken, we even had a maintenance guy come look at it and said, 'yeah, this needs to be replaced.' He sprayed wd40 on the tracks and left. I'm a 200lb guy and I could open and close it, but I almost broke the handle off a few times due to the weight of the door and the broken rollers. We had exposed wiring coming out of a non functional intercom on the wall. We had black mold growing around the vent in the bathroom, as well as in the washing machine. The ice maker didn't work, the garbage disposal didn't work. They sent maintenance people out again to attempt to fix these, but nothing was fixed and we were told 'I'll let benchmark know these are beyond repair.' In total, we made about 11 calls to benchmark management and each time we were told "I'll make a note of this and send it to our manager." We had rusty nails sticking out of the patio floor.
Stayed 8 nights in Jul 2023
Response from VrboOwner on 16 Aug 2023
Cody, thank you for choosing to book with us and for taking the time to leave this review. We deeply regret that we were unable to provide the vacation experience you desired and deserved. Your feedback is invaluable, and we will utilize it to enhance our services for you and our upcoming guests. After receiving reports about the issues during the early hours of the morning, we assured you that assistance would be provided the following day. We offered to aid with all the services available, but unfortunately, they were declined by you. As a result, you concluded your stay without affording us the opportunity to address the issues. Additionally, we extended compensation for both your current and 1 future stay. While it might not have been a complete fix, we believe we took every possible step to assist during the situation. This incident does not align with the true essence of the 5-star vacation experience we strive to offer. We sincerely hope you will grant us another opportunity to serve you better in the near future. Best regards, Benchmark Managemen
From a partner site

2/10 Terrible

Kathy K.

Mistral 6

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I'm sorry to say it was the worst place I've stayed in 18 years. We were with 3 other families. We had rented units at Mistral. We were the only group to not have beach chair and umbrella service. We were not informed prior to coming that we could not have a canopy on the beach. If the condo complex does NOT allow canopies to be put up, then all units should provide beach chair and umbrella service. We had dirty dishes upon arrival, and the bed was uncomfortable and loud being an iron bed. The living curtains need to have darkening window curtains to block out people or light being to come in as to where people can not see in the condo. We were told the day of driving to Florida that our microwave was broken. That is an easy fix and no one the entire week came to fix it. Another microwave could have been brought for us to use. We killed roaches in the condo. So needless to say, the week was tainted with bad service and a condo not up to standards. We would like the owners to know and we would like a refund of some sort for ALL of the problems and inconveniences. We will not recommend Mistral not stay there again. Another family with us had a broken oven and fridge. Niether could be used for the week and no one came to fix those appliances either. It is too expensive to not have the amenities not up to par. I'm sorry to be complaining and negative, but it was by far the worst condo we have stayed in in over 18 years of coming to Florida.
Response from VrboOwner on 16 Aug 2023
Thank you, Kathy, for taking the time to leave feedback. We apologize for the disappointing experience you had during your stay at Mistral. Your feedback is important to us, and we're truly sorry for the inconveniences you faced. This is not the level of service we aim to provide. We'll take your comments seriously and work to address the issues. After investigations, we did see that our team reached out to you prior to arrival and informed you that we are awaiting a part from a 3rd party. We do apologize as this delay was something we truly could not avoid. We are also pleased to inform you that it has now been fixed. We appreciate your input and hope to have the opportunity to regain your trust in the future. Regards, Benchmark Management
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Our stay at Mistral was very good overall. The good: 1) Location! - The views of the horizon were very nice! It’s a challenge to see the beach itself being on the floor level, but much easier to access the beach. Just walk out the back patio and down a few stairs and you’re there! 2) Beach Experience- the condo is located adjacent to a public access location, BUT the association partnered to help manage the beach with signs. This meant the beach was not crowded and restricted to condo residents and their guests 3) Unit Condition - Overall, the unit was in good condition! Appliances seemed fairly new and basic utensils, small appliances, cookware were fine 4) Unit Size - the unit worked perfectly for our family of 4 with middle aged children. The bunk beds worked perfectly for us, even though they were not closed off to the community space (but we knew that from pictures) Opportunities: 1) Internet Access - the unit had internet available….if you were sitting in the bedroom near the modem. Smart TVs we’re hardwired, so no problems there, but it could desperately use a repeater. No service was available in the kitchen/living room 2) Master Bedroom - I know everyone’s preference is different, but the mattress and pillows are in desperate need of replacement. Both sides felt you were laying in a hole, with a crest down the middle. 3) Patio door - looking for a morning workout? No problem, just go the rear sliding door and try opening/closing it a few times! Kidding aside, my 11 and 9 year olds couldn’t open the doors on their own it was so difficult. Needs to TLC 4) Overall cleanliness - Overall, it was good. However, about 1/3 of the shower curtain was pink and brown with mildew/mold. Nothing a $5 liner from Publix didn’t fix, but ewww! Where’s that cleaning fee going? One additional note worth mentioning. Verizon cellular service is a real challenge at the condo. I know this is not a condo problem, but is worth knowing. We could not use our phones in the unit and even found it challenging to get a signal outside and at the beach (horrible for trying to stream music on the beach). Couple that with the Internet challenges mentioned above and you’re a bit forced into a “disconnected” vacation. Overall, we enjoyed our stay, but have had better experiences.
Stayed 7 nights in Jul 2022
Response from VrboOwner on 19 July 2023
Hi, thank you so much for taking the time to provide feedback. Your review means a lot to us, as we take pride in knowing our guests are happy with their vacation experiences. We sincerely apologize for the inconveniences you faced during your stay. However, we are delighted that we were able to host you in this beautiful unit, where the kitchen opens onto the living and dining area so you're always able to take in the blue views. We look forward to welcoming you back for another amazing beach vacation! Sincerely, Benchmark Management

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