The apartment itself is nice and modern however there was very little attention to detail.
The listing says nothing about extra charges for towels and bed linen and states they are washed at 60c, which means most people would assume that bed linen and towels are included. It is only when you have booked that you get a notice saying these are not included (in French). I probably should have checked the translation but having stayed at many apartments with Vrbo, I have never come across any that do not provide you with bed linen or towels. It’s completely ridiculous!
Communication was very poor. I had to message the host several times for the details of the apartment in the days before arrival as we had heard nothing. I was told the concierge must have had the wrong email address but the host replied back without any problems.
When we finally got to the flat, after asking about the bedding (because there were none on the beds), we were told it would cost 35 euros to use their bed linen and a whopping 7 euros for each person to use a towel!
Whist the apartment was generally tidy, there was a dirty towel in the bathroom, the kitchen bin was half full, there were several opened bottles of drinks in the fridge and the toilet bowl was filthy! There was nothing to wash or dry dishes with, barely any toilet paper and no bin in the toilet (tough when you have teenage girls!)
It felt us feeling pretty frustrated!