6/10 Okay
Tommy H.
15 Sept 2023
Liked: Check-in, communication, location
Disliked: Cleanliness
Great Location, some attention to detail needed
• Positives
o Location – Amazing views of Monaco and the coast, great walking access to multiple trails, restaurants, a small village, private and secure home features.
• Opportunities
o Furniture/bedding – The beds were not comfortable. The mattresses are very thin and show signs of poor maintenance.
o Equipment – The spa tubs in two of the upstairs bedrooms were both non-functional. We were informed of their non-functional status at our arrival, not in advance. When asked if we could use the fireplace, we were told no.
o Linen – Observed and reported soiled stained linen from the previous guest to the owner.
o Cleanness – We noticed cleanness issues (hair that was not ours on the floors and on bathroom equipment, old spider webs, live and dead bugs), etc.
o Electrical Concerns – Exposed electrical wiring of ceiling and wall lighting fixtures (Upstairs bedrooms and downstairs bedroom).
o Pool Maintenance – Workers sent to house without notice, woke up to people in the backyard and weren’t aware who they were or that they were coming.
Tommy H.
Stayed 4 nights in Sep 2023
