Our trip to the house started off as a disaster. I hadn’t gotten instructions on how to enter the property. I emailed the host both the day before our scheduled arrival and that morning asking about information on how to access the home. I figured the information would either be at the house, or emailed to me shortly. When we arrived to the house, it was completely locked up. There was no information as to how to get in. I called the host, no response. We ended up walking up and down the street, knocking on neighbors doors asking if they knew how to contact the host. After about forty minutes one of his neighbors finally got in touch with him. He told me he got a new phone the day before and didn’t get notification about our arrival (I reserved this property through VRBO back in March 2021). He then asked if we could go somewhere for awhile so that he could make sure the house was ready. Fast forward three hours….he finally calls me saying the house is ready for us to go to. When we arrived he was there. He apologized and said he would refund me some of my money (I still have not receive s a credit yet). We were given no instructions on care of the home, laundry, etc. we were not given a key or told how to lock up the house. He then called me about an hour after our arrival and told me that the dishwasher was broken and not to use it. The house itself was pleasant enough. Two of the three beds were extremely uncomfortable. The property does have a lovely outdoor areas. The kids enjoyed fishing off of the dock.