6/10 Okay
Dan Z., Grand Rapids
14 Oct 2023
Liked: Communication, location, listing accuracy
Disliked: Check-in
So-So place in a great location
Overall this property is fine. It is one of three in the building. There were some issues however with our stay, for instance, the bathroom door latch decoupled fron the bathroom door knob preventing me from exiting the bathroom. Additionally the floor of the kitchen and bathroom is not level. There is a hole in the kitchen floor. Some of these issues did detract from my wife's and my enjoyment of our stay. Overall I didn't think the rental rate was appropriate for the property's condition or issues. I did not find rhe bed comfortable, my wife did. It is very soft and excruciatingly wobbly and creeky when tossing or turning.
That being said it was nice to have a full size refrigerator, stocked dishes, and a tv which I was able to cast my phone to so that we could stream entertainment. Internet was fast enough for both of us to use.
My biggest issue is the rental company provides an app to control the thermostat, but the app isn't available on any app store currently. I called the host to adjust the heat (we visited during a 40° rainy week) and had it set. The host was helpful and responsive, but even set to an appropriate temperature, it was super hot as the heat runs constantly to a cooling temperature and then cools constantly. I don't think it would be difficult to just install a thermostat for guests to use in the properties.
The cleaning fee is charged despite guests doing a vast majority of the cleaning. We found prior guest trash under the couch. 2 or 3 out of 5.
Dan Z.
Stayed 3 nights in Oct 2023
