Prior to booking I asked to confirm there was a downstairs bedroom and bathroom. My mother is disabled and would require it. Owner messaged back “There is no first floor now, but there will be one in two weeks.” I asked if it would be available upon arrival July 28th. “Yes ma’am.” However, upon arrival there were several rooms that were locked and unavailable. And no downstairs bedroom to be used. That’s the reason we booked this house -for my parents to be on the main floor.
Also it would have been good to know the bed in the loft was only an air mattress.
There were old very used sponges in the sink for dishes with no replacement. A half roll of paper towels (no replacement) I had to use those to clean the dishes. There was a container of food left in the fridge.
The first shot glass I grabbed hadn’t been washed.
There were no hand towels in the kitchen or downstairs bathroom. And I only found two towels and washcloths in the master bath. Had to use the two hand towels for the kitchen and 1/2 bath. And only two towels and washcloths in the second bathroom upstairs….Meanwhile the reservation was for six people.
Owner was aware we were coming for a wedding, while there was an iron, there was no ironing board as listed and I ended up attempting to iron suits and dresses on the floor and bed.
One bedroom upstairs was missing the tv remote.
And a suggestion to future guests is to screenshot the message page about codes and wifi because once you arrive at the house t