House, 5 Bedrooms, 3 Baths, (Sleeps 10-12)
100% refund if cancelled at least 60 days before arrival date.
Everything was great.
Thank you Dale. We hope you return!
Listing not true
Listed as having lake and mountain views. Many trees blocked views. Listed as having a jacuzzi; it was a bathtub and not a hot tub and most people would assume a jacuzzi to be. Listing did not say this house has a communal laundry and all the rentals in the area do their laundy here. Noisy all day. Pathway to dock was extremely steep and neither my wife or I could get to the dock. Listing should have pointed this out. TV reception was poor and we could not get many stations. Propery manager was rather rude and acknowledged to my daughter some of the above problems and indicated that others had also pointed them out. Indoor stairways were extremely steep and not built according to regular stairways. I was charged for some damage that we could not have caused as we never touched a window sill as we never opened a window. I would not recommend this house.
We regret your having had a less than great experience with us at ChatugeLakesideRental.We would be happy to work with you ,and would place you in another home if this didn't meet your needs.Please give us this opportunity. Yes,the stairs are steep, and yes, it is across the street from the lake(as advertised). This is not a home for the impaired or infirm.A meticulous inventory is made after each guest checks out. Appropriate charges were added for the damage done during your stay and we wish we hadn't had to arrange to make the repairs.
You stayed for the full time alotted your party, and made these complaints after you were billed for your damages.We would prefer to be able to be proactive,and to have been able to meet and exceed your expectations.
Summer in Paradise!
My wife, son and I had the best time at Chatuge Lake. We stayed at the Hillside Lodge, which had both a rustic look, yet all of the modern appliances and conveniences you could want. The Lodge was impeccably maintained and had everything we needed for a comfortable stay. There was a full jet tub in the upstairs bathroom off of the master bedroom which we enjoyed and there was ample room. In fact it would be a great deal for a large family or even two families as it had two complete kitchens, one upstairs and one downstairs. The lodge was beautifully decorated with a comfortable leather couch and chic country furniture. But we weren't in the lodge that much because we spent our time on the lake, fishing, boating and jet skiing. My son found some friends his own age and had a blast playing air hockey with them on the air hockey game provided at the Hillside Lodge and doing all of the lake activities. My wife and I enjoyed taking long walks together and relaxing in the serene mountain setting. The owner and staff went above board to make us feel welcome and pampered. I'd highly recommend staying at the Hillside Lodge. It was the bast vacation I've had in years. I'm definately going back next year!! Thanks! Don Devers, Hollywood, Florida