Casa Balbi was an okay place to stay while my partner and I explored Monteverde. However, there were a few issues that would stop me staying here again. When we arrived we were shown to a different apartment than the one we booked and were told the one we would be staying in was an upgrade. However, based on the pictures of the one we booked (this review property), I feel like we received a downgrade. The apartment we stayed in could benefit from a dehumidifier as it often seemed more humid inside the apartment than outside, and we regularly had issues with clothes not drying or items in the apartment being damp. The shower was unfortunately poor, and you had to choose between having warm water or having enough pressure to stand under. However, the bed was comfortable, and the location was good for exploring Monteverde. Also, Oscar (the property manager) was very nice and provided great recommendations for local activities, restaurants, etc. Unfortunately, I wouldn't stay at Casa Balbi again, but I was impressed by Oscar's demeanour and attention.