Smartdepas Tulum: Pet-friendly apartment

One-bedroom apartment located in La Veleta, just steps from cafés, restaurants, and local life, and approximately a 10-minute drive from both the beach and downtown Tulum.

This apartment is an excellent choice for digital nomads, solo travelers, couples, and small families looking for comfort, a great location, and easy access to the best of Tulum. The unit features a bedroom with a king-size bed, a balcony with a private outdoor tub, a sofa, an equipped kitchen, a Smart TV, fast Wi-Fi, and a dining area ideal for working or relaxing. Your stay includes essential amenities such as towels, body wash, shampoo, and toilet paper.

The building offers shared amenities designed to enhance your stay, including a rooftop with plug-style pools, a bridge pool, BBQ areas, and spaces to unwind at the end of the day. On the ground floor, guests can also enjoy two additional swimming pools, a gym, and a communal laundry area.
This reservation includes a American breakfast, which can be claimed at the on-site snack bar. Breakfast is available Monday to Saturday from 7:00 a.m. to 1:00 p.m. During these hours, guests may enjoy their included breakfast. The snack bar also offers an additional menu at preferential prices, available exclusively for Smart Depas Tulum guests. Optional wellness activities, such as yoga classes, may be available on select days and schedules.

For long-term stays, weekly cleaning is included and must be requested and scheduled in advance.

The property features controlled access, on-site security, and a 24/7 reception, providing guests with support and assistance at any time. A maintenance team is also available during working hours to ensure everything runs smoothly throughout your stay.

Please note that Tulum is a developing destination surrounded by nature. Occasional variations in electricity or internet service may occur, as well as the presence of insects typical of the jungle environment. If any issue arises, our team will report it promptly and provide support until it is resolved.

Welcome to your place in Tulum. Book, settle in, and enjoy the experience at your own pace.
Please note that Tulum is still developing, which means you might experience occasional power outages beyond our control. Due to its lush jungle surroundings, encountering the odd bug is also a possibility. However, we assure you that any issues with provided services like internet, water, or power will be swiftly addressed to the relevant authorities for resolution.

In case of any concerns during your stay, our skilled maintenance team is committed to resolving them as promptly as possible within their working hours. We kindly ask you to report any issues immediately, accompanied by photos, through the Airbnb app, to assist us in addressing your concerns efficiently.




ADDITIONAL RULES

We include one housekeeping visit for stays of 7 nights or more.

Upon check-in, you will be provided with towels, linens, shampoo, conditioner, soap, and toilet paper for your convenience. Our housekeeping team will replenish the shampoo, conditioner, soap, and toilet paper at no additional cost while their scheduled cleaning takes place. If you wish to change linens and towels has an extra cost and must be requested through the Airbnb app via message.

Housekeeping hours may vary and are scheduled one day in advance, offering limited flexibility. Please request the housekeeping service through the Airbnb app via message at least 1 day prior.

Please inform us via the Airbnb app if you intend to host guests, providing their full names for our records. Note that only 4 people are permitted to stay overnight in the apartment.

Minimum age to make a reservation is 18

No parties. Significant noise or playing loud music after 22:00 pm.

Smoking of any substance inside the unit is strictly prohibited. If evidence of smoking is found, a $250 fee will be charged.

Check-in is at or after 4:00 pm, and check-out is no later than 11:00 am. Early check-in or late check-out is subject to availability and prior approval. Unapproved late check-outs will incur a fee of $100 per hour for each hour past 11:00 am.

For reservations of 7 days or more, we cover a certain amount of electricity and water usage. If you exceed this allowance, the difference will be charged. Before your check-in, we will send you the initial meter readings for both electricity and water, and we will do the same at your checkout.

Please do not remove your makeup or sunscreen with the towels. If there is evidence of stained towels or sheets after your checkout, we will wash them. However, if the stains do not come off, we will have to charge you for a new set.

There are trash containers beside the pharmacy. Please deposit your trash there.


Report any damages and/or breakages in a reasonably timely manner. Damages exceeding the security deposit amount must be paid by guests and will be reported to Airbnb.

Smart Depas

Regulations for Common Areas

COMMON AREAS: The development includes common areas and the units corresponding to the trustees` rights of each owner. Common areas are those intended for the use of the community to meet collective needs and for recreational or entertainment purposes, also of a collective nature. To promote a clean, orderly, and safe environment in the common areas of the condominium, governed by applicable laws, but not limited to them, the following rules for use and maintenance are established:

A. Smoking is not allowed in common areas without your own ashtray. Cigarette butts must be disposed of in trash cans exclusively.
B. Residents must clean any common area they dirty. This includes, but is not limited to, spills, food waste, and any other type of disorder.
C. Use of Common Bathrooms: In case of causing a blockage in any bathroom of the common areas, it must be reported immediately to the administration for prompt resolution.
D. Garbage must be deposited in designated containers besides the pharmacy. It is allowed to leave closed and hole-free garbage bags outside the main doors of the rented apartment only between 10:00 p.m. and 10:00 a.m. If you dirty the common area, you must take care of the cleaning. In the case of boxes, flatten them.
E. Glass is not allowed in common areas. Pools, swimming pools, sunbathing areas, snack bars, gardens, common roof gardens, machine rooms, laundry rooms, service rooms, maintenance storage rooms, as well as all spaces intended for general facilities and common services.
F. Residents and their visitors must use the common areas during the hours defined by the administration. It is prohibited to carry out activities that disturb the peace of other owners, guests, visitors, or residents.
G. Any person who engages in acts contrary to morality and good manners in common areas will be immediately expelled.
H. At any time of the day or night, it is strictly prohibited to use any device that generates excessive sound or noise that can be heard from one unit to another or in common areas, such as speakers, music systems, TVs, computers, or cell phone calls, which disturb the tranquillity of other residents. Headphones must be used at all times for these activities.
I. From 10:00 p.m. to 8:00 a.m., voices should be regulated, and no noise that disrupts peaceful coexistence throughout the property will be allowed.
J. Physical or verbal acts of violence are prohibited.

GYM USE

A. The hours for gym use will be Monday to Sunday from 7:00 a.m. to 10:00 p.m.
B. Access to this area and the use of gym equipment is exclusively for residents (Owners and Guests) and not for visitors.
C. Personal Hygiene: Before entering the gym, all users must wash their hands. This measure aims to promote a hygienic and healthy environment for all gym users.
D. Use of gym equipment is not allowed for minors under 18 years old unless accompanied by an adult.
E. Access to this area is prohibited for anyone under the influence of alcohol or any psychotropic substances.
F. Use of gym equipment is at the owner`s and/or guest`s own risk, who must take all necessary precautions for their safety.
G. Gym equipment cannot be used for activities other than those intended for each device; the owner and/or guest will be solely responsible for any possible injury.
H. Presence in the gym is limited to physical exercise; people not using this area for exercise are not allowed.
I. Appropriate Attire: Appropriate sports shoes are required in the gym. Sandals, flip-flops, crocs, or any footwear other than sports shoes are prohibited. Additionally, shoes must be clean and free of mud, sand, or other substances that may dirty or damage the equipment or facilities.
J. Smoking or consuming food in this area is prohibited.
K. The maximum number of people in this area is 7.
L. Performing works or tasks without prior written authorization from the administrator is prohibited.
M. Leaving debris, trash, construction materials, or prohibited objects in common areas, gardens, terraces, stairs, or parking areas is prohibited.
N. Mandatory Use of Personal Towel: The use of a personal towel is mandatory for all gym users. The towel should be used to minimize direct contact with equipment and for personal hygiene.
O. After using any equipment, it must be returned to its place. After using weights or any other equipment, users must return them to their corresponding place. This practice is essential for maintaining order and safety in the gym. Removing any equipment from the gym is prohibited.
P. Cleaning Equipment: After using any gym equipment, it is mandatory to clean it. Users must ensure to disinfect contact areas to maintain a safe and clean environment for the next user.
Q. If determined by the administration, a prior reservation may be required for access to the gym and the use of equipment.
Failure to comply with any of these rules may result in penalties, including warnings, fines, or restrictions on gym access, as determined by the condominium administration