6/10 Okay
Laura L.
2 Sept 2023
Liked: Cleanliness, communication, location
Lovely Area - Villa needs some attention
We stayed in tha villa for 10 days in August , the town of Carvoerio is fantastic- very pretty town with lots of restaurants and really geared to family holidaymakers. The Villa itself was functional and served as a base for our stay, It was clean and basic and as the pictures advertised . The villa manager was very responsive when we reported an issue with the toilet and this was fixed.
The Villa and its up keep however needs some attention as there were clear signs of wear and tear which have not been updated or replaced which was disappointing as we accept that the villa is dated but seemed to lack any love or care. We arrived late at night and there was no basic items to welcome us which we have had in other places EG water / milk, small things like this do make a difference . Throughout our time , small tiles came loose in the pool - which concerned me that anyone could have swallowed one of these whilst swimming . One of the parasols by the pool was broken - it seemed to be so old it just doesn’t work properly. The toilet seat in one of the bathrooms was not attached when we arrived Some of the fixtures and fittings were so old they were corroded. Some of the blue sunbed cushions were stained and there was not enough sunbeds. One of the sunbeds broke when one of our party led on it and one of the chairs collapsed under someone , which was dangerous. Some of the tea towels were so old they had holes in them. The light fittings were held on by nails.
Laura L.
Stayed 10 nights in Aug 2023
