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Apartment

Heima Penthouse Old Town

Photo gallery for Heima Penthouse Old Town

Heima Penthouse Old Town (2141)
Heima Penthouse Old Town (2139)
Heima Penthouse Old Town (2107)
Heima Penthouse Old Town (2106)
Heima Penthouse Old Town (2105)

Reviews

9.0 out of 10
Wonderful
2 bedrooms2 bathroomsSleeps 453 sq m

Popular amenities

  • Kitchen
  • Washing machine

Explore the area

View map
MADRID, Madrid
  • Place, Plaza Mayor
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Rooms & beds

2 bedrooms (sleeps 4)

Bedroom 1

1 Double Bed

Bedroom 2

1 Double Bed

2 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Spaces

Kitchen
Separate dining area

About this property

Heima Penthouse Old Town

Cozy Penthouse located on Calle Mayor. Penthouse with terrace, exterior, with elevator, has 75 m2, 2 bedrooms with double beds, one of them with an en-suite bathroom, 1 independent bathroom, kitchen - dining room, living room. Aerothermal system for hot and cold. WIFI. The apartment has a sofa bed in the living room, ideal for a child.
Space
Bed measurements:
- Bedroom 1 (with en-suite bathroom) 1.40 x 190cm bed
- Room 2: 135 x 190cm bed

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House Rules

Check in after 3:00 PM
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
No events are allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Note from host: No events are allowed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property Registration Number ESFCTU0000251910001591610000000000000000000002VT-8261

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Heima Penthouse Old Town pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heima Penthouse Old Town?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Heima Penthouse Old Town on 15 June 2026 start from AU$447, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Heima Penthouse Old Town?

Check-in begins at 3:00 PM.

What time is check-out at Heima Penthouse Old Town?

Checkout is at 11:00 AM.

Where is Heima Penthouse Old Town located?

Located in Madrid Centro, this apartment building is steps away from San Miguel Market, Plaza Mayor and Plaza de España - Princesa. Puerta del Sol and Gran Via are also within 10 minutes. Opera Station is only a 3-minute walk and Sol Station is 6 minutes.

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 16 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.2/10

Cleanliness

6.0/10

Property conditions & facilities

9.4/10

Check-in

9.8/10

Communication

10/10

Location

9.2/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Bette L.

Liked: Check-in, communication, location, listing accuracy
Internet was fast.
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Roisin L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
10/10 for location, we were able to walk to all places of interest. The apartment is on 4th floor; it was spotless and had modern decor and everything you need with a furnished terrace. There is a convenience store also next door. The host was very responsive and accommodated us with both early check in and late check out, highly recommend this apartment.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kim W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This apartment is in a great location. Perfect walking distance to several attractions and great restaurants. It was also a 10 minute walk to our son's apartment for his study abroad. The hosts always answered our questions quickly and were very helpful with all our needs.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Joseph D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The location was first rate. The check-in process was very simple. Parking, though probably not an issue with most guests, was unavailable at the property but easily found in Plaza de Oriente for a reasonable rate. The apartment was small but comfortable (there were three of us, but each bedroom could accommodate two comfortably. The view was spectacular, and even though the apartment is in the heart of the old town area, it was very quiet at night (as long as the windows were closed). I’d rent this property again without hesitation.
Stayed 4 nights in Feb 2026
Response from VrboOwner on 4 Mar 2026
Thank you for your words, we will be delighted to welcome you on a future occasion. Heima
Verified

8/10 Good

Laura B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The host was very welcoming and friendly!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Anthony C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This property is in a wonderful area close to everything. We totally enjoyed our stay here.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nicole S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect Madrid experience!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Judy & Al C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This property was very well located and property manager was very responsive. We really enjoyed having the outdoor balcony. If we ever return to this area, we would definitely want to stay here again.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

martin s.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location, challenging shower but magic balcony even in November. Lift to the top is 2 people max just fyi or five flights of stairs.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Darryl R.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The bathrooms are very small but the showers are even smaller. They are only about 2ft by 2ft so be prepared if you are a larger person to have to make do with it. Other than that the love was really nice. Kitchens was great and the outdoor balcony was a nice touch. The property does have an elevator to the 4th floor but there is still one small flight of stairs to reach the room.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Matt N.

Liked: Cleanliness, check-in, communication, location
Fantastic location in the city center across from Plaza Mayor and a great food market. Apartment is tiny; photos look much better than the actual place.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Shashank O.

Liked: Check-in, communication, location
I was a bit disappointed when I walked in to the unit. The ceilings are really low and all the rooms and bathrooms in the apartment are really tiny, smaller than it looks in the pictures. If you are claustrophobic or just in general a tall/big adult, this place isn't for you. You can't even rotate your body around in the shower without hitting the walls. There is no space anywhere to put your suitcase so you can unpack your stuff. It was hard opening the shower door because it hit the towel hook area and dropped your towel to the ground.The sofa also smelled bad and the sink drain in the master bathroom wasn't working properly. The only redeeming quality was that the location was great. You can't get a better location if you're interesting in all the downtown things to do in Madrid.Overall though, we were very disappointed in the place.
Stayed 3 nights in Feb 2026
Response from VrboOwner on 9 Mar 2026
Estimado Shashank, Lamentamos profundamente que su experiencia en nuestro apartamento no haya estado a la altura de sus expectativas. Agradecemos que nos haya compartido sus impresiones con tanto detalle, ya que nos ayuda a identificar áreas de mejora. En relación con el tamaño de la vivienda, esta información está claramente detallada en las características del apartamento dentro del anuncio, incluyendo los metros cuadrados y la distribución. Lamentamos si las dimensiones no se ajustaban a lo que esperaba. Tomamos muy en serio sus comentarios sobre la ducha, el espacio para el equipaje, el olor del sofá y el desagüe del lavabo. Trasladaremos inmediatamente estos puntos a nuestro equipo de mantenimiento y limpieza para revisar y solucionar los problemas técnicos mencionados. Nos alegra que, a pesar de los inconvenientes, haya podido disfrutar de la ubicación céntrica del apartamento. Lamentamos sinceramente que su estancia no fuera todo lo satisfactoria que deseábamos. Esperamos poder ofrecerle una experiencia mucho más positiva en el futuro si nos brinda una nueva oportunidad. Atentamente, Ezequiel Heima
Verified

10/10 Excellent

Arnaud A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

The stay went very well. The location is ideal for visiting Madrid.

The apartment is charming and I like the interior design. I really enjoyed being in the heart of the city,There is a convenience store at the bottom of the building, and the metro is nearby. The neighborhood has many restaurants to suit all tastes.
Stayed 3 nights in Jul 2025
Response from VrboOwner on 13 Aug 2025
Thank you, Arnaud, for booking with Heima and for your feedback. We look forward to welcoming you back in the future.
Verified

10/10 Excellent

Patrick K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very clean place and well managed.

This was my first VRBO. The property was very clean and the comunícation with property management/owner was excellent. Excellent location in heart of Madrid. Overall great experience. Highly recommend this place.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Anne B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Location was superb. The apartment clean, though a small two bedroom apartment, it was good except the showers were very small and difficult to get in and out of. The terrace was lovely and we spent most of our time at the apartment sitting there. It was tricky opening the door to the apartment and there was a definite knack to it. But I must say the location was perfect
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kelli B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect

Absolutely wonderful Great location Wonderful amenities
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Scott T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location

Comfortable apartment in the heart of the old city. Easy walk to everything we wanted to stay and easy ride to train station for day trips. Apartment was clean and functional and terrace was a great touch.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Jessica D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation in Spain

We had a great time, and we couldn't choose a better place to stay, it's perfectly located, close to all the main attractions, you can walk to the metro. If you booked this awesome place, I'll recommend you to walk across the street and eat at the Mercado San Miguel, and have churros with chocolate at San Ginés.We're totally in love with Spain. I'll give this apparment
Stayed 6 nights in May 2025
Verified

8/10 Good

Caroline S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We spent 5 nights at the property and check in was very straightforward with Miguel being particularly helpful. The property is as described and the use of the (small) lift was most welcome. The apartment was clean throughout. Kitchen facilities were good although a bread knife would be useful. Beds were very firm and the shower cubicles are compact. However, the location is amazing and the terrace provides a great view down to Sol. It was a bit of a squeeze for a family of 4 but if you want a central location, you can't beat it.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Laura Z.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent location, beautiful apartment

We had a great stay at Heima Penthouse Old Town. Right on Calle Mayor, you can’t beat the location. The apartment was modern and bright inside and the rooftop terrace had the most beautiful views of the neighborhood. The beds were comfortable and the space was maximized Fire comfort and storage. The bathrooms were small, but we didn’t have any issues in that regard. A larger person would have difficulty.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

peter a.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location just steps away from Mercado San Miguel and Plaza Mayor. Extremely tight quarters, especially the showers. There is no AC, but the unit uses radiant cooling from within the floor. The problem this creates is condensation on the floor. I recommend not using your outdoor shoes inside bc the floor condensation turns the dirt on your shoes to mud in the apartment. We opened the windows for air circulation but that brought bugs in.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Janice S.

Liked: Location
Disliked: Cleanliness, check-in
When we got there, we were let in fine. We were only given one set of keys and we had to wait for the second set. Once inside we found the apartment to be very dirty. We had just gotten there and were beyond exhausted and had to wait for someone to come. The floors were filthy and in the master bedroom, there were what looked like wiped stains next to the left side of the bed that looked like feces. We got in touch with them and they sent one of their cleaners to come check. We showed him everything including the top of the cook top which was filthy. The sink in the second bathroom was so low, small and narrow that we adults couldn’t wash our faces or brush our teeth without water getting all over the floor. The pictures were definitley misleading. We were not given enough towels to clean up or use for personal hygiene. The man did give us a couple of extra towels but they had to be used to dry the floors. They had stuff left in the freezer that wasn’t cleaned out. All he did was spot clean.we could not communicate with him because he didn’t speak any English. He was panting as he was trying to spot clean and we tried to get him to do it correctly and then leave. It did not smell fresh at all as they generally do. Lots of bugs which happens but not as many as we saw. The couch was dirty and we couldn’t make the air cooler. We had to leave it at 24 or 25. All in all the balcony was lovely and we enjoyed our stay in Madrid with the exception of the cleanliness.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Walther

Liked: Communication
Een redelijk appartement. Hopeloze badkamers met veel te kleine douchecabines. Een aardige mogelijkheid om buiten te zitten en te eten. Voor de prijs eigenlijk veel te duur. Omgeving was top.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Antonio C.

Liked: Cleanliness, check-in, communication, location

Good Property few steps away from Plaza Mayor

PRO:Excelente LocalizacionMuy limpioFacil AccesoCONS:Apartamento de dimensiones muy reducidas, Techos de 1,90mts, Ducha de 60cm, habitaciones de 9mts2.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Whitney P.

Stayed 3 nights in Oct 2025
Response from VrboOwner on 11 Dec 2025
Whitney, fue un excelente huésped dejo el apartamento en buenas condiciones y la comunicación siempre fue respetuosa.

About the host

Hosted by Heima Homes

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Languages:

English, Spanish

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