2/10 Terrible
Laura G.
1 Oct 2023
Liked: Cleanliness, check-in
Disliked: Communication, listing accuracy
Disappointed With This Booking
The location on the lake is great, view is wonderful and the place was clean. The unit itself is utilitarian with very basic and thin linens, towels and furnishings. As some of the earlier reviews have said, there appears to be a water intrusion/moisture issue on the lower level. There was a humidifier running when we arrived & there are noticeable bulges and exposed insulation material on the exterior of the lower level. The bedrooms are on the lower level (very rudimentary - sagging mattress in the primary, low light, thin curtains, no TV's, a little damp) with only a half bath on that level. If you want to take a shower or bath, you have to go upstairs to the living area. I do not think this, or the home in general was well represented in the description.
We stayed for about a half an hour while booking a new spot and did not end up staying here.
We are also disappointed with VRBO, as we texted the number provided to share our disappointment and continued to get nothing but updates on our stay; welcome, check in, check out, safe travels home, leave a review, etc. Each time they texted me, I returned the same message, with no acknowledgement of our concerns.
Laura G.
Stayed 3 nights in Sep 2023