Pool heat included Oct-May. The pool will be heated up to 88 degrees per the contract. It is NOT a hot tub and will not be heated as such. The pool turns on at 8am and shuts off at 10pm. In colder temps, below 70s, it may take time for the heater to get all the way up to temp. Sometimes it may not get to 88 if it is cold in Florida, and may heat to 82-84. It is a pool heater, not a spa heater, and heats differently.

Please note the main CLUBHOUSE pool will be closed for resurfacing September 5-Oct 6, 2024. The waterpark will remain OPEN during this time. Our main splash pool is also open. There are discounted rates for this time period.
Five-seven days before arrival, the owner will ask for a drivers license and will send check-in instructions.
Keep in mind early check in cannot always be honored due to prior or coming in guests. However, you can always check in and use the main clubhouse pool and other amenities until the unit is ready, though in that case you may want extra towels. If you would like to checkout after 10am and use the townhome longer, another days fee will be added as the cleaners cannot get the unit ready for the next guest until the day after and the owner therefore incurs lost income.

The main clubhouse pool heats to 82 degrees at the clubhouse.

Quiet hours are 11pm-7am.

COVID is known. Please purchase trip insurance through a separate entity. Unfortunately we cannot cover last minute cancellations.

We have provided both hydrogen peroxide and multipurpose cleaning solutions for guests under kitchen sink to use. These cannot be removed from the property. We have also added blink cameras to the front and back doors as part of our remote check-in and for security. We hope to see you soon. Our family loves this place so much and we hope you do too.

By booking, you agree to the short term lease agreement attached. This protects both of us.

There are security cameras on the exterior of the home. These only face away from the house over the pool heater behind house and looking out towards the driveway.

Be Our Guest is a beautiful 3 bedroom vacation townhome, owned by a family, which can accommodate up to 6 guests and is located within the wonderful Windsor Hills resort community. This townhouse is less than 3 miles to Walt Disney World® Resort and all the attractions of Kissimmee and Orlando, Florida!

Take a dip in the private plunge pool. This home has private themed bedrooms and spacious living areas that will help you de-stress and enjoy your magical vacation.

Your stay includes 1 roll of toilet paper per bathroom, one small soap in each bathroom and one starter pack of detergent, dish soap, laundry detergent, shampoo/conditioner and body wash. Anything over this is the guests responsibility. We do not include paper towels. We cannot also have spices or cooking oils due to food and safety regulations. The Marketplace Grill on site has additional items for purchase.
Property Summary
- Plunge pool with outdoor seating
- Updated furnishings and decor
- LCD TV in every bedroom
- Full kitchen with appliances
- Laundry with washer and dryer
- WiFi high-speed internet provided FREE
- Digital entry/lock system with unique, private code
-Both 12 cup coffee pot and individual that holds K cups

Community Summary
Windsor Hills has the best amenities around. Be sure to visit the Clubhouse just steps away from "Be Our Guest". Below you will find a list of amenities available to all guests of Windsor Hills

- Resort clubhouse with lagoon pool
- Resort children's adventure playgrounds (3)
- Resort putting green
- Resort volleyball court
- Resort tennis courts
- Resort basketball press courts
- Poolside spa and hot tub
- Poolside kids water slide
- Poolside shaded pergolas
- Clubhouse 58-seat cinema
- Clubhouse video arcade
- Clubhouse games room
- Clubhouse fitness center
- Clubhouse Sundry shop
- Clubhouse WiFi
- Manned gated resort entry

This townhome is near Disney Theme Parks, Universal, entertainment, outlet mall shopping, championship golf courses, City Walk, Disney Springs, International Drive, and the Orange County Convention Center. We hope you enjoy it as much as we do.

*Instructions will be sent 5-7 days before arrival. Failure to finish payment will result in not being able to check-in.

We do not do bookings for an over 28 day stays. We also do not do long term rentals. We apologize for the inconvenience.all