Private Pool, Infared Sauna, Full Gym, Hot Tub, Sleeps 16

Here’s a polished version that keeps the message professional, firm, and clear while improving the flow and tone: Hi Teresa, Per the listing, the pool is guaranteed to be open from Memorial Day weekend through Labor Day weekend, which was also noted in the arrival instructions and liability waiver. This is a new construction home, and while we do our best to keep everything clean, occasional sawdust may still appear from time to time as the property settles. You mentioned that the hot tub was not working, and I arrived within five minutes to address the concern. The hot tub was confirmed to be in working order and ready to be enjoyed by everyone. You also mentioned during your stay that you enjoyed the property enough to extend your reservation by an additional night. Unfortunately, there was an unusual amount of rain during your stay, which resulted in a wet yard. While weather conditions are outside of our control, I was not informed during check-ins that there were any unresolved issues with the property. For any future stays, please reach out immediately if something needs attention so we can do our best to resolve any issues that are within our control. Thank you again for your stay.