We came to Florence for our daughter’s wedding (our first time in Italy). We had quite an exhausting day of travel, delays, broken luggage, and more. From the start communication with Giusi was excellent. She was so kind to let us check in a little early (we were so appreciative). Valentina waited for us at the apartment and was so patient as we got lost trying to find it (our fault for being so unfamiliar and intimidated by the driving). The apartment is in a beautiful building, it’s got all the amenities you could need. It is so close to everything. The upstairs bedroom and its view from the window is breathtaking. Both Valentina and Giusi continued to be available when we had any questions. When another family member lost her accommodations after her plane was delayed, Giusi was kind enough to understand our need to let the family member stay with us. Having such a great place to stay, so close to everything made our time in Florence so wonderful. We would absolutely come back. Grazie Giusi!!